Driving growth and standardization across originations and servicing through UX initiatives.

Redesigned the company website and driving the design for AI-driven features for Majorly's student career planning platform, balancing the use of AI within the user journey to enhance user engagement and optimize career planning through AI-powered experiences.

Led an initiative to standardize global onboarding journeys, and established mobile accessibility guidelines. Leveraging analytics using a data-driven process worked on design initiatives to reduce the user drop-off within the payments and onboarding journey.