Drove KORE Wireless product’s user experience and design direction to align with business goals, user needs, and market trends.

Led cross-functional teams to the launch of a new design system, improving product consistency and user experience.

Mentored global design team members by introducing design processes and utilizing structured feedback loops (Design Crit) and human-centered design principles (user research and usability testing). This fostered optimized processes, creative problem-solving, innovation, and improved design quality.

Conceptualized and designed features such as Data insights, Data sessions, and Bulk Activation for Twilio's IoT Super SIM product offering in the Twilio Console.

Projects included gathering requirements through stakeholder interviews, workshops, and user problem research, defining features, conducting competitive analysis and usability testing, creating mockups, and developing specifications.

Oversaw the end-to-end design process for the IoT unit's product offerings, led design reviews, presented to senior stakeholders and executive-level leadership, and ensured the timely delivery of detailed and polished design deliverables.

Collaborated with the engineering team to ensure quality during the release execution phase and created and monitored success metrics to evaluate the performance of design and features.

Re-designed Electric Imp’s Web Application Portal and BlinkUp Mobile application for new features launch.

Asurion

Merchant e-Solution

Qmetry

BayVP.org

Entrege

ZScaler