# Ismoil Shokirov

> Software Engineer | Full-Stack | 7+ years of experience

Location: Houston, Texas, United States
Profile: https://flows.cv/ismoil

Professional skills: Javascript/Typescript, PHP Laravel, Java Spring Boot, SQL, MySQL, MongoDB, Redis, Node.js Express, Electron, React.js, Next.js, AWS (S3, SQS, SNS, Lambda, ALB, RDS, EC2), Rest API, GraphQL, Docker, Kafka, Observability (NewRelic, Kibana, Sentry)

Experienced Full‑Stack Software Engineer with 7+ years of industry expertise in designing, developing, deploying scalable, efficient, and reliable applications. Recognized StackOverflow community contributor (3000+ points and over 7 million reaches)

## Work Experience
### Software Engineer @ Thread
Jan 2023 – Present | Houston, TX
Thread is an AI Service Desk for MSPs ✨

- Helped scale an early-stage startup into a multi-million-dollar company
- Played a key role in developing an AI Voice Agent that reduces manual workload through automated ticket handling and real-time transcription of conversations
- Contributed to the development of Magic AI features, enhancing ticket auto-categorization and prioritization, improving MSP efficiency and reducing ticket resolution time by 78%
- Migrated core features to GraphQL and real‑time events, improving performance and user experience for 30000+ users, resulting in 5x faster response time and 19minutes saved per ticket request
- Improved web and desktop app performance by 35% using memoization techniques in React and features of Electron builder
- Implemented shell and PowerShell scripts to automate the deployment of macOS and Windows applications for thousands of users
- Provided on‑call support, managing and resolving critical incidents to ensure minimal downtime and maintain system reliability

### Senior Software Engineer @ EPAM Systems
Jan 2021 – Jan 2022 | Tashkent, Uzbekistan
- Contributed to the development of product details and product listing pages of burberry.com visited by millions of users per month
- Collaborated in a Micro Frontend ecosystem, crafting reusable ReactJS components across diverse MF apps
- Led the role of ”Security Support Champion” collaborating with multiple teams, identifying and fixing 9 high‑risk libraries flagged by ”Synk” security platform
- Conducted over 25 Technical Interviews for new joiners
- Fixed jest coverage reports in gitlab pipelines which improved code review processes and overall unit testing coverage
- Implemented A/B tests and Google Analytics events to improve business CTR and AOV using Optimizely

### Software Engineer (Contract via EPAM) @ Burberry
Jan 2021 – Jan 2022

### Software Engineer @ AVTECH Computers
Jan 2020 – Jan 2021 | Tashkent, Uzbekistan
- Reduced loading time of the eCommerce website's homepage from 7 to 3 seconds by optimizing Javascript, CSS bundles and using lazy loading techniques
- Achieved 70% coverage for Unit and Integration testing which reduced bugs by 30% as reported by Jira
- Optimized media storage service by implementing compression techniques, reducing the load on server’s memory from 8GB to 4GB
- Participated in design reviews with peers and stakeholders to decide amongst available technologies
- Migrated legacy eCommerce project from JQuery to modern SPA using TypeScript, ReactJS and NextJS
- Used SSR and SSG features of NextJS to optimize performance, caching, and improve SEO

### Software Engineer @ Independent Projects
Jan 2018 – Jan 2020 | Tashkent, Uzbekistan
- Developed management system for logistics company, social media application for cooks, and various e‑commerce websites (Fintech Lab uz, Loadash uz) 
- Optimized CI/CD pipelines using caching and parallel runs which accelerated the overall running time of a pipeline from 8 to 2 minutes
- Refactored a web app from class-based to functional components, boosting development quality and app performance by 15%
- Developed 20+ reusable React components, improving UI consistency across 3 projects and cutting development time by 15%


## Education
### Master's degree in Computer Science
Maharishi International University
Jan 2022 – Jan 2024

### Bachelor's degree in Computer Science and Software Engineering
Inha University in Tashkent
Jan 2017 – Jan 2021

### Computer Systems Specialist in Computer Systems Networking and Telecommunications
Tashkent Professional College of Information Technologies
Jan 2014 – Jan 2017


## Contact & Social
- LinkedIn: https://linkedin.com/in/ismoil-shokirov
- Website: https://shokirov.uz/
- Website: https://blog.shokirov.uz/

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Source: https://flows.cv/ismoil
JSON Resume: https://flows.cv/ismoil/resume.json
Last updated: 2026-03-29