# Itzak Hinojosa > Software Engineer at Google Location: San Francisco Bay Area, United States Profile: https://flows.cv/itzak Experienced Software Engineer with a demonstrated history of working in the information technology and services industry. Skilled in distributed systems, data science and backend engineering. Strong engineering professional with a Master of Science - MS focused in Computer Science from the Georgia Institute of Technology. ## Work Experience ### Software Engineer @ Google Jan 2020 – Present ### Software Developer II @ PagerDuty Jan 2016 – Jan 2020 | San Francisco Bay Area I wear a lot of hats in my role. Some highlights include being part of the team that owns, builds, and goes on call for 75% of the tier 1 services at PagerDuty. As well as being a part of the project that successfully replaced our old unmaintainable notification scheduling service with a new one that is faster, more reliable, cheaper to run, and was changed without any customer impact. In addition, I am a budding speaker, having given 4 talks so far, and am part of the initiative to totally revamp the techinical onboarding process for new hires and interns. I also fell in love with elixir through this role :) ### Student Computing Consultant @ Rice University Jan 2013 – Jan 2016 My duties as a Student Computing Consultant include hardware, software, and OS maintenance, repair, and optimization. As well as mentor and educator to students on the tools and software available for them on campus. ### Head of Technology Committee @ Rice University Jan 2013 – Jan 2015 | Martel College As the Head of the Technology committee I personally did an entire overhaul of my residential college's website twice. It can be found at martel.rice.edu. I was also in charge of most of the IT problems in the college as well as digital media holding. ### Software Development Intern @ Verizon Jan 2015 – Jan 2015 I worked under the Collections Department of Verizon for the duration of the internship. During the time I wrote SQL code to generate better reports from Verizon's database of final bills to send to Outside Collection Agencies to increase the number of final bills collected by lost Verizon customers. Through these projects I saved the company an estimated $9M/year. I also gained teamwork experience by working alongside both an onshore team in Tampa and offshore team based in India. Heavy focus on MySQL to read, write and develop code. ## Education ### Master of Science - MS in Computer Science Georgia Institute of Technology Jan 2017 – Jan 2019 ### Bachelor of Arts (BA) in Computer Science Rice University Jan 2012 – Jan 2016 ### Minor in Business Rice University Jan 2012 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/itzakhinojosa --- Source: https://flows.cv/itzak JSON Resume: https://flows.cv/itzak/resume.json Last updated: 2026-03-23