# Ivan Tszian > ✨ Senior Product Designer · 7+ Years Shipping AI & SaaS Products | B2B, Mobile, E-commerce, Fintech Location: San Francisco Bay Area, United States Profile: https://flows.cv/ivantszian With over 7 years of product design experience, I specialize in creating impactful user experiences across various platforms. My portfolio includes projects for startups, large enterprises, and everything in between. Key achievements: ✅ Increased conversion rates from 20% to 70% in a retail platform through innovative design solutions and user experience improvements. ✅Successfully collaborated with cross-functional teams, including development, marketing, and product management, leading to improved communication and enhanced project efficiency. ✅Redesigned user interfaces, resulting in a 40% increase in user satisfaction based on feedback. Implemented processes that enhanced team efficiency, enabling the timely and high-quality launch of a startup project. ✅Developed design strategies that encouraged user engagement, resulting in a significant return rate of users to the platform for repeat purchases. In my role as a Senior Product Designer, I've led junior designers in the design and launch of retail platforms, mobile apps (Android and iOS), and SaaS systems. My work spans multiple industries, including education, healthcare, fintech, retail, and entertainment. I have worked on a design system for iOS and Android, enhancing consistency and usability. I mentor junior designers, ensuring high-quality deliverables and fostering professional growth. My approach prioritizes consistency, attention to detail, and user satisfaction. Passionate about continuous learning and inspired by industry leaders, I am committed to creating products that meet business goals and bring joy to users. ## Work Experience ### Senior Product Designer @ Galileo Jan 2025 – Present | Burlingame, CA ### Founding Designer @ Breakout Jan 2024 – Present | San Jose, California, United States ✦ Led the design of an AI-powered B2B chat assistant from scratch - owning the product vision, initial UX direction, and full design execution in an environment with no existing brand or design foundation. ✦ Shipped several MVPs, resulting in client adoption and active contract signings. ✦ Increased client conversions by ~20% through improvements in product experience, flow design, and assistant behavior. ✦ Mapped out end-to-end journeys for B2B software buyers, turning complex flows into simple, outcome-driven experiences. ✦ Designed scalable UX logic to support AI response flows, fallback handling, and dynamic user triggers. ✦ Created a visual system that adapts seamlessly to any client website, ensuring brand alignment out of the box. ✦ Collaborated closely with founders, engineers, and external designers in a fast-moving, zero-to-one environment. ### Senior Product Designer @ eyewa Jan 2024 – Jan 2024 | San Francisco Bay Area ▫️ Improved user flows, leading to increased user engagement and overall satisfaction. ▫️ Utilized data and analytics to make informed design decisions, increasing overall user satisfaction from 44% to 80%. ▫️ Created high-fidelity wireframes, mockups, and prototypes that led to the successful launch of a product and positive user feedback. ▫️ Collaborated with cross-functional teams, including development, marketing, and product management, to optimize user experiences and streamline project workflows. ▫️ Proactively identified and implemented design improvements, enhancing the usability and functionality of the platform. ▫️ Demonstrated strong problem-solving skills, addressing design challenges and delivering solutions in a dynamic environment. ### Senior Product Designer @ GroupBWT Jan 2022 – Jan 2024 | San Francisco Bay Area ▫️ Mentored junior designers, leading to their professional development and successful project implementations, resulting in a 35% increase in team efficiency. ▫️ Utilized data to create effective promotion strategies and implement internal projects in collaboration with the marketing department. ▫️ Successfully delivered projects in EdTech, Healthcare, and Fintech, including dashboards, CRM systems, and mobile applications, which contributed to a noticeable increase in user engagement. ▫️ Conducted UX research and identified key user needs, resulting in the development of wireframes, mockups, prototypes, information architecture, and user flows that provided logical and intuitive guidance systems for users. ▫️ Actively participated in product testing and user research, leading to significant improvements in user experience and a measurable reduction in user complaints. ### Product Designer @ GroupBWT Jan 2022 – Jan 2023 | Ukraine ### Product Designer @ Poplar Jan 2023 – Jan 2024 | Ohio, United States ▫️ Developed information architecture and user flows, improving user interaction and navigation intuitiveness. ▫️ Created wireframes, mockups, and prototypes, ensuring design consistency and developing adaptive designs, which contributed to the successful launch of several corporate landing pages. ▫️ Worked on marketing strategies to create effective promotion plans. ▫️ Conducted product testing with developers, implementing improvements based on test results and user feedback, which reduced live user issues by 90%. ▫️ Participated in discussions with CTO, SEO, developers, and testers, conducting user interviews and testing, and analyzing data to continuously improve the Poplar product. ### Product Designer @ Aimprosoft Jan 2019 – Jan 2022 | Kharkiv, Ukraine ▫️ Developed and maintained design systems for cross-platform products (iOS, Android, Web, desktop), ensuring consistency and enhancing user experience. ▫️ Conducted user testing and collected feedback using questionnaires, leading to valuable insights and significant reduction in usability issues. ▫️ Collaborated with a diverse team of developers, testers, front-end developers, project managers, business analysts, and other designers, leading to more efficient project workflows and improved project delivery speed. ▫️ Worked on various outsourced projects in EdTech and Healthcare, showcasing adaptability and multi-tasking skills, contributing to the overall success of the projects. ▫️ Actively participated in workshops among designers, facilitating the exchange of ideas and knowledge, which improved team collaboration and innovation. ▫️ Successfully completed numerous internal corporate projects, working closely with marketers to achieve project goals. ### UI/UX Designer @ Self Employed Jan 2019 – Jan 2019 | Kharkiv, Ukraine ### The Band @ The Band Studio Jan 2019 – Jan 2019 | Kharkiv, Ukraine ## Education ### 3 course in computer science Kharkiv National University of Radio Electronics ### Bachelor's degree in UX Design Kiyv Academy of Media Arts ### Associate's degree in Graphic Design STEP IT Academy Azerbaijan ### Bachelor's degree in UI/UX Lemon school ## Contact & Social - LinkedIn: https://linkedin.com/in/ivan-tszian-43a211190 - Portfolio: https://ivantszian.com --- Source: https://flows.cv/ivantszian JSON Resume: https://flows.cv/ivantszian/resume.json Last updated: 2026-04-13