# Ivelisse Mandato > Implementation Specialist Location: New York City Metropolitan Area, United States Profile: https://flows.cv/ivelisse ## Work Experience ### Implementation Specialist @ Redshift Technologies, Inc. Jan 2025 – Present ### Quality Control and Customer Success Specialist @ Redshift Technologies, Inc. Jan 2024 – Jan 2025 | New York, New York, United States ### Software Engineer @ Frenalytics Jan 2023 – Present - Collaborated with product design team to implement UI/UX improvements using Vue.JS - Contributed clean, scalable code tailored to Frenalytics’ three-tier architecture - Utilized an Agile Kanban framework to effectively collaborate and communicate with an entirely remote product team - Embraced and utilize feedback from lead software engineer to continue to advance current skills and develop new ones - Participated in user testing FrenalyticsEDU and offered feedback on UI/UX design and suggestions for feature enhancements - Created a RESTful API application utilizing a relational database on MS SQL Server to store data ### Peer Mentor @ Rutgers Cancer Institute Jan 2025 – Present ### Project Coordinator @ Columbia University Department of Psychiatry and New York State Psychiatric Institute Jan 2023 – Jan 2024 - Monitor project accounts to ensure expenditures are in accordance with sponsor and institutional guidelines and within budget - Facilitate communication between co-investigators and consultants at global study sites - Composed book chapter entitled “Prenatal Micronutrients and Psychiatric Outcomes” as first author - Developed processes to streamline administrative work flow - Maintain responsibilities described under “Research Assistant” role ### Research Assistant @ Columbia University Department of Psychiatry and New York State Psychiatric Institute Jan 2021 – Jan 2023 - Contribute to NIH grant development, progress reports, scientific presentations, literature reviews, and manuscripts - Manage budgets, subcontracts, regulatory documents, and human subjects requirements including preparation and submission of IRB protocols - Maintain and organize a secure online filing system of research documents ### Research Assistant @ Rutgers Cancer Institute Jan 2020 – Jan 2023 - Assisted in multiple research projects investigating the psychosocial aspects of pediatric, adolescent, and young adult cancer survivorship under the supervision of the Principal Investigator - Guided cancer patients through a problem-solving skills training intervention program, BrightIDEAS, designed to assist with reducing the daily stress they were experiencing - Collaborated with a small team to create illustrations demonstrating BrightIDEAS in use for participants to refer to - Developed and presented multiple research posters with original hypotheses surrounding peer mentorship and survivorship care for adolescent young adult cancer survivors at various scientific conferences - Contributed to data management, data visualization, qualitative and quantitative data analysis, literature reviews, and manuscripts ### Virtual Assistant @ The Office of Dr. Shirley Sostre-Oquendo Jan 2020 – Jan 2023 | Hackensack, New Jersey, United States - Maintained the doctor’s calendar handling daily communications and scheduling virtual appointments for 100+ patients - Assisted with file maintenance and organization in the transition between office spaces post-COVID ### Youth Group Worker @ Visions Transitional Living Program of Bergen County Jan 2020 – Jan 2021 | Bergen County, New Jersey, United States - Provided supervision and emotional support to residents in the program aged 16-21 - Guided residents in gaining necessary skills and information to become self-sufficient (e.g., self-advocacy, budgeting personal finances, cooking and healthy eating, searching for housing, searching for work, etc.) ### Social Emotional Support (SES) Intern @ St. Stephen's Youth Programs Jan 2020 – Jan 2020 | Boston, Massachusetts, United States - Shadowed the Director of SES, attended supervision meetings, and led SES programming for middle schoolers ### Student Manager at The Market @ Corcoran @ Boston College Jan 2019 – Jan 2020 | Chestnut Hill, Massachusetts, United States - Assisted with preparing for the Market’s opening, inventory, and administrative work as needed - Coordinated the weekly schedule and trained newly hired employees - Prepared food and coffee, tea, and cocoa beverages for hundreds of customers each shift ### Mind Perception Lab Research Assistant @ Boston College Jan 2018 – Jan 2020 | Chestnut Hill, MA - Ran simulations to study the effects of stress and meditation on motivation for empathy - Guided simulations to study whether the dehumanizing effect of competition extends to disagreement ### Social Emotional Development Research Intern @ The PEAR Institute: Partnerships in Education and Resilience Jan 2019 – Jan 2019 | Belmont, Massachusetts, United States - Conducted ad hoc research for Dr. Gil Noam’s upcoming publications, updated the organization’s repository to ensure uniformity and readability, and worked with the communications team to bring PEAR’s Clover Model to a larger audience ### Summer Research Intern @ Hackensack University Medical Center Jan 2018 – Jan 2018 | Hackensack, NJ - Administered surveys to study stress in parents of children with Autism Spectrum Disorder - Developed research question and poster that was presented at Autism New Jersey's 36th Annual Autism Conference ### Stage Manager @ Accomplice The Show Jan 2018 – Jan 2018 | New York, New York, United States - Prepared props for each of the actors to ensure they reached their required destination in the city on time - Coordinated with actors to ensure that 8 interactive and simultaneous scavenger hunts across NYC ran smoothly each day - Supported participants to ensure their needs were met and the overall experience was positive - Organized the final scene props for each of the 8 shows before groups arrived at the final location throughout the day ## Education ### Bachelor of Science - BS in Psychology Boston College ### Professional Certificate in Software Development New York University ### High School Diploma Academy of the Holy Angels ## Contact & Social - LinkedIn: https://linkedin.com/in/ivelissemandato --- Source: https://flows.cv/ivelisse JSON Resume: https://flows.cv/ivelisse/resume.json Last updated: 2026-04-13