# Jack Cong

> User Experience Design Leadership @ Lucid Motors | User Experience Design (UED)

Location: Livermore, California, United States
Profile: https://flows.cv/jackcong

Leading the charge in pioneering user experience design at Lucid Motors, my expertise in transforming automotive digital functions into innovative solutions is unmistakable. With roles at BYTON, my leadership has been instrumental in advancing global digital product design, leveraging my fluency in mobile applications and mastery of user experience design.

Collaborating with cross-functional teams, we've reshaped the customer journey from concept to production, ensuring seamless integration and user-centric innovation. My directorship at BYTON refined these competencies, culminating in a track record of impactful design strategies that set new standards in the mobility space.

## Work Experience
### User Experience Design Leadership @ Lucid Motors
Jan 2020 – Present | Newark, California, United States

### Director, Global Head of Digital Product Design @ BYTON
Jan 2019 – Jan 2020 | Santa Clara County, California, United States
Leading Global Digital Product Design Team, from customer journey/concept design to collaboration with multi-groups in production cycle, transforming standard automotive in-vehicle digital functions into innovative mobility user experience!

### Manager, Digital Product User Experience Design @ BYTON
Jan 2018 – Jan 2019 | Santa Clara County, California, United States

### Sr. Manager, Automotive UX Design @ Telenav
Jan 2013 – Jan 2018 | Sunnyvale, CA
Leading team, fully engaged into General Motors next generation of infotainment navigation system (Info3) cross over major GM’s low end to high end product brands such as Cadillac,Buick, Opel(Europe brand) etc. My primary role on this project:
-- Working with product and BD team, define product strategy as well as feature set
-- Working with GM UI team, define and plan design strategy, setup goal for each model year
-- Managing global regions UI/UX design including North American, Europe, China Meddle East, Koran 
-- Design flow owner for HMI, Cluster and HUD
-- Working with Core design team, create global UI/UX pattern 
-- GM UI account manager, in charge of all design communication with client
-- Lead UI team, in charge of product visual design
-- Collaboration with multi function groups, Deep involve into product implementation cycle, ensure design execution

### Manager - Global Automotive UX Design @ Telenav
Jan 2009 – Jan 2013 | Sunnyvale, CA
-- Work with marketing and PM team, provide company’s product strategy and creative direction. Collaborating with Global UX design team, defining High-level UX design scoop
-- Manage UI Design team, drive product vision, balance resources, and grow team skillset.
-- Work with UI/UX designer, review and fine-tune UI flows.  Collaborate with customer design teams and third party vendors to develop and test features to ensure user experience.
-- Lead design teams in collaboration with marketing and PM groups to deliver high quality visual and interaction guidelines for company’s core products such as Sony CarConnect, Ford Uplink and Toyota Phoenix Car Dashboard, Scout iPhone app, AT&T Navigator, Sprint Navigator, Telenav GPS Nav.
-- Drive design team execution throughout the production cycle, ensure UI quality, deliver graphics assets, and resolve QA issues.  Successfully delivered 20+ products to end customers. 
-- Manage designers to ported company flagship product’s user experience to a wide variety of platforms including iOS,  Android, RIM, WP7, J2ME, BMP, and Palm OS.

### Design Lead/Sr. User Experience Designer @ Telenav
Jan 2003 – Jan 2009
-- Build up Global UX design team from ground zero, develop UX process and working models. 
-- Lead design teams in collaboration with marketing and PM groups to deliver high quality interaction and visual guidelines for company’s core products such as AT&T Navigator, Sprint Navigator, Ford Onboard Car Navigation, Toyota Onboard Car Navigation, Sony Car Connect Nav and TeleNav Scout App...
-- Collaborating with multi-groups, design and delivered UI/visual guideline, driving design execution throughout the production cycle; ensure UI quality, resolve QA issues. 
-- Worked with marketing and engineer team, redesigned company's enterprise web application "TeleNav Track", improved the site usability, simplified the site structure.
-- Design marketing collaterals, including all brochures, flyers.

### Sr. UI Designer @ Roche
Jan 2000 – Jan 2002 | Palo Alto, CA

### Product Manager @ G&Y Production
Jan 1998 – Jan 1999 | San Mateo, CA


## Education
### Master in Computer Science
San Francisco Bay University
Jan 2000 – Jan 2002


## Contact & Social
- LinkedIn: https://www.linkedin.com/in/jackcong

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Source: https://flows.cv/jackcong
JSON Resume: https://flows.cv/jackcong/resume.json
Last updated: 2026-04-07