# Jackie Ho

> Software Engineer

Location: Brooklyn, New York, United States
Profile: https://flows.cv/jackieho

I am a software engineer with a passion for making applications that have clean and intuitive user interface. I love integrating modern technologies to create more modularized code and welcome new opportunities to solve technical challenges. I thrive in an environment with where collaboration and high productivity are valued, and understand the importance of open, empathetic communication.

## Work Experience
### Software Engineer @ WireScreen
Jan 2024 – Present | New York City Metropolitan Area

### Software Engineer @ Solv.
Jan 2021 – Jan 2023
* Increased patient conversation rate by 2.8% by leading a pilot loyalty campaign with Twilio SMS/Mailchimp emails
* Revamped web/mobile booking module, outperforming old version by 10X number of bookings created
* Built new UI flows with React to modernize account rebooking and discovery workflow
* Implemented LaunchDarkly A/B testing across several react components to determine UX performance
* Created alerting and dashboard system through Coralogix to reduce error rate response time

### Frontend Engineer @ F5
Jan 2020 – Jan 2021 | San Francisco Bay Area
Shape security (previous role) was acquired by F5.
* Led cross-functional meetings with product/design to iterate on a React-based components library
* Created a storybook library with live examples and documentation for all library components
*  Packaged and integrated internal web-based IDE into a customer facing management app
* Led improved UX in internal IDE by implementing saving, drafting, and sharing of security config code

### Frontend Engineer @ Shape Security
Jan 2018 – Jan 2020
* Reduced on-call complexity by developing semantic versioning for security configurations
* Revamped UI of internal web-based IDE tool with styled-components and custom components library
* Increased debugging velocity by implementing a diffing tool that displays latest changes in code
* Maintained code health by refactoring and migrating legacy Javascript to Typescript
* Designed wireframes to optimize UX experience via Sketch for management application
* Implemented a chrome extension tool and built front-end views for capturing user/network requests

### Class Coordinator @ Hack Reactor
Jan 2015 – Jan 2016 | San Francisco Bay Area
* Managed 250+ software developer students as their point of contact for inquiries and support
* Fostered culture of student growth by providing insight on a student’s academic development, contributing to a 97% job placement rate among students
* Maintained sensitive data and streamlined processes via Asana for instruction team
* Strategized student support and growth
* Accountability management of students towards achieving academic and career goals

### Environmental Educator Specialist @ Save Nature Organization
Jan 2013 – Jan 2015 | San Francisco
* Lectured classrooms with an educational curriculum to promote environmental conservation
* Developed effective workshops to promote environmentalism, leading to higher donation rate
* Organized and attended tabling sessions in partnerships with local museums and seminars
* Established a dynamic atmosphere that encouraged curiosity and audience participation

### Events/Community Manager @ Alternative Breaks
Jan 2010 – Jan 2014 | San Diego
* Planned and led a twelve person week-long trip to Ecuador to work on forest conservation with  
a local nonprofit
* Organized and structured weekend event retreats that incorporated education workshops, guest lecturers and activities for over 200 students
* Comprehensive planning for community events that fostered growth and team building

### Project Manager @ University of California, San Diego
Jan 2011 – Jan 2013 | San Diego
* Led a 2-year research project on the behavioral effects of microsporidian parasites (Nosema ceranae) in honeybees using in vitro rearing methods
* Developed experimental methods to evaluate bee behavior in a controlled environment 
* Collected, organized and analyzed novel data on honeybee behavior, nutrition consumption,
and viral infection 
* Successfully trained and delegated tasks to lab assistants


## Education
### Bachelor's Degree in Environmental Systems
UC San Diego

### Advanced Software Engineering Immersive Program
Hack Reactor


## Contact & Social
- LinkedIn: https://linkedin.com/in/jackieho1

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Source: https://flows.cv/jackieho
JSON Resume: https://flows.cv/jackieho/resume.json
Last updated: 2026-03-31