# Jackie J. > Software Engineer at Box Location: San Francisco Bay Area, United States Profile: https://flows.cv/jackiej ## Work Experience ### Software Engineer @ Box Jan 2021 – Present | San Francisco Bay Area ### Software Engineer @ WorkSpan Jan 2018 – Jan 2021 | San Francisco Bay Area • Engineered RESTful APIs for applications on Google Cloud Platform, ensuring efficient and reliable service-to-service communication. • Revamped third-party API integrations using object-oriented programming principles, significantly improving code reusability and modularity. • Proactively resolved critical live production issues in collaboration with product and customer success teams, enhancing user satisfaction and system reliability. • Designed a metrics and reporting service for Google Cloud Datastore, achieving a 20% optimization in query performance through rigorous data handling practices. • Implemented Google OAuth 2.0 integration for secure login and sign-up processes, strengthening overall application security and access control measures. ## Education ### Business Technology Management B.S. New York University - Polytechnic School of Engineering ### Advanced Software Engineering Immersive Program Hack Reactor ## Contact & Social - LinkedIn: https://linkedin.com/in/jackie-jou - GitHub: https://github.com/jackiejou --- Source: https://flows.cv/jackiej JSON Resume: https://flows.cv/jackiej/resume.json Last updated: 2026-03-29