# Jackie Mullen > Senior Product Designer at Little Spoon Location: New York, New York, United States Profile: https://flows.cv/jackiemullen I am a UX/UI Designer with a background in native mobile (iOS & Android) as well as web-based responsive digital experiences. With a smile and a resourceful attitude, I am passionate about using real-world user research to take complex concepts and design accessible, contemporary user interfaces and experiences. With every project, I empathize with real-peolple problems in pursuit of positively impacting the lives of others. See examples of my work and design process at https://www.jackieamullen.com/. ## Work Experience ### Senior Product Designer @ Little Spoon Jan 2024 – Present | New York, New York, United States ### User Experience Manager @ Tiffany & Co. Jan 2022 – Jan 2024 | New York, New York, United States ### Digital Product Designer @ Tiffany & Co. Jan 2021 – Jan 2022 | New York, New York, United States ### UX/UI Designer @ Intuition AI Jan 2020 – Jan 2021 | New York, New York, United States ### Product Designer @ Equinox Jan 2019 – Jan 2020 | Greater New York City Area • Owned all projects from initial concept validation through user research, user flows, wireframing, rapid prototyping, polished visual design, presentation, and documentation. • Worked with a cross-functional team to redesign and add key features to the Pilates, Kids Club, and Spa sections of the consumer-facing app and web experiences to drive sales. • Acted as the lead product designer to create an all-new iOS & Android app for Equinox corporate employees accompanying the launch of their new HQ in Hudson Yards. ### Product Design Consultant @ Headliner Labs Jan 2019 – Jan 2019 | Greater New York City Area • Oversaw the redesign of the customer facing website to generate more leads and better understanding of SaaS product offering in the marketing chatbot space. • Conducted an audit of enterprise messaging platform and presented opportunities for improvement in user experience in hopes of increasing user engagement. ### UX & Product Consultant @ MeDoFi Jan 2018 – Jan 2018 | Greater New York City Area • This was a rebranding and feature expansion project for a native iOS app. The project entailed the following: • Reviewed client’s existing design, conducted user-interviews with existing and new potential users as well as business stakeholders • Summarized research with affinity mapping & crafting personas • Lead research into design process including feature prioritization, design studio, and initial mid-fidelity wireframes and iOS prototype • Conducted user testing and practiced an agile process in design iterations • Presented redesign to stakeholders and packaged up assets for hand-off and development ### UX Design Immersive @ General Assembly Jan 2018 – Jan 2018 | Greater New York City Area • Full-time program dedicated to formal training in User Experience Research, Strategy & Design. • I designed & implemented 5 projects in 2 week sprints from initial conceptualization to development hand-off. • Learned the best practices for 15+ methods of UX research and user interface design for iOS, Android, and responsive web ### Digital Marketing and Design Specialist @ D.R. Horton Jan 2016 – Jan 2018 | Annapolis, MD • Increased leads by 175% at a 2x speed in my first year with D.R. Horton, saving the company over $160K YOY • Responsible for the design and creation of all digital marketing assets including eblasts, website, social media, online advertising campaigns, SEM, SEO, and more. • Use CSS/HTML, Photoshop, InDesign, Dreamweaver, and more of the Adobe Creative Suite to develop creative assets and ensure seamless translation of creatives between multiple platforms (desktop, mobile, tablet) • Report and analyze web analytics on a monthly basis using Google analytics, UTM tracking codes, pixel tracking • Organize and maintain monthly marketing calendars • Develop VIP prospects lists and manage them with in-house CRM system • Write and release press releases and any other media focused content • Manage Interns ### Advertising and Design Coordinator @ Washington Fine Properties Jan 2015 – Jan 2016 | Washington D.C. Metro Area • Develop original content for social media & email campaigns in line with overarching company marketing strategy • Audit and analyze user engagement and brand awareness on all digital media platforms • Manage agents, designers, and media partners to activate and optimize online & print advertising on approved channels • Maintain and update website and mobile site content and implement SEO best practices • Drive engagement, website traffic, and sales through paid advertising and email campaigns ### Marketing and Communication Associate @ SoapBox Soaps Jan 2015 – Jan 2015 | Alexandria, VA • Develop and optimize digital marketing content and maintain partnerships to develop cross-promotion initiatives • Monitor performance on all social media platforms and deliver actionable analysis for SEO and content creation • Maintain time and action calendar for all digital media & email initiatives • Engage and work with targeted bloggers and local press to drive publicity and public relations • Drive customer engagement, website traffic, SEO, and sales through digital advertising & email marketing • Represent the company in field marketing initiatives and live events ### Digital Marketing & Design Consultant @ Multiple Jan 2015 – Jan 2015 | United States • Work remotely to create original content and optimize company presence on social media platforms • Audit user engagement and brand awareness, and place advertisements on digital media platforms • Monitor performance and deliver monthly reports with suggested strategies for growth ### Paramount Studios Field Marketing Intern @ Allied Integrated Marketing Jan 2014 – Jan 2014 | Washington, DC • Oversee all college digital and field promotions in the DMV area • Assist in managing public and press only advanced screenings and red carpet premiers • Support publicity campaigns and help implement general promotion & publicity plans for feature films such as Interstellar, Men, Women and Children, and Top Five ### Marketing and Design Intern @ StaySmarter Jan 2014 – Jan 2014 | Washington D.C. Metro Area • Conducted competitive research and created mid and hi-fi wireframes for travel blog • Helped coordinate and carry-out usability testing for hotel booking iOS app • Created content for blog and social channels • Develop and create original content for all social media platforms and company blog • Audit user engagement and brand awareness on all social media platforms • Drive SEO, website traffic, & sales through digital advertising and A/B testing • Manage pay-per-click keyword strategy for Transaction Based Search using Google Adwords ### Intern @ Association for Diplomatic Studies and Training Jan 2011 – Jan 2011 | Arlington, VA Helped to complete the “Country Reader Project”, a project that converts interviews with past diplomats into learning tools for future foreign service workers. ### Aquarium Education Volunteer @ Heal the Bay Jan 2008 – Jan 2009 | Santa Monica, CA Was trained and educated about marine life in the Santa Monica Bay; educated children as well as the general public regarding marine life and threats to the environment and assisted with administrative matters. ## Education ### User Experience Design Certificate in UX Design General Assembly ### Bachelor’s Degree in International Relations and Marketing American University ### International Development Victoria University of Wellington ## Contact & Social - LinkedIn: https://linkedin.com/in/jackieaspiegel - Website: http://www.jackieAspiegel.com --- Source: https://flows.cv/jackiemullen JSON Resume: https://flows.cv/jackiemullen/resume.json Last updated: 2026-02-23