# Jackie S. > Principal Product Designer | Digital Strategy Location: New York, New York, United States Profile: https://flows.cv/jackies I specialize in digital strategy and team coordination within design, focusing on enhancing user experience in cybersecurity. By streamlining our onboarding process, we reduced setup time from weeks to hours, showcasing our commitment to innovation and efficiency. My design philosophy emphasizes accessibility and inclusivity, adhering to WCAG standards. We created a comprehensive UI component library to ensure high usability and accessibility. Collaborating with cross-functional teams reinforces our user-centered design approach. ## Work Experience ### Principal Product Designer @ Mimecast Jan 2024 – Present ### Senior Product Designer @ Mimecast Jan 2021 – Jan 2024 Leading product design strategy and delivery of innovative, accessible user experiences across Mimecast's industry-leading cybersecurity solutions. Streamline onboarding processes, reducing setup time from weeks to hours for scalability across cybersecurity products. Spearhead cross-functional efforts integrating user research to deliver industry-leading cybersecurity UX. Utilize Figma for design solutions like sketches, user flows, wireframes, and high-fidelity prototypes. Champion accessibility (WCAG) and inclusive practices as core design principles across products. Revamp Data Retention products aligning with new design systems for enhanced usability. Define and implement a UI component library/governance for the design system. Explore AI tools to augment design capabilities and drive innovation. ### Senior Analyst, UX Researcher @ Kin + Carta Jan 2021 – Jan 2021 | New York City Metropolitan Area Conducted in-depth user research and testing to optimize cybersecurity platform dashboards and provide data-driven insights for product enhancements. Conducted in-depth user research and testing plans for enhancing cybersecurity dashboards. Analyzed data, delivering insights to stakeholders for product improvements. ### Lead Instructor UX/UI @ Flatiron School Jan 2019 – Jan 2020 | Greater New York City Area Mentored and instructed design students, fostering skill development through engaging lectures, workshops, and personalized coaching on design principles. Mentored designers, providing guidance for skill development and project delivery. Designed and delivered lectures/workshops on design fundamentals and best practices. ### Designer, Researcher & Educator @ Unknown Jan 2017 – Jan 2019 | Greater New York City Area Freelance UX consultant delivering user research, usability testing, workshop facilitation, and design services to enhance digital product experiences. Conducted in-person and remote usability testing for a mobile app, analyzing quantitative and qualitative data to drive UX enhancements. Iteratively tested and optimized wearable technology designs for theatrical performances. Developed and facilitated hands-on STEAM workshops on electrical circuits for over 50 diverse participants in English and Spanish. Presented innovative projects like "Sense Circuit" at international conferences such as FEMeeting (Portugal) and the Digital Culture & AudioVisual Challenges (Greece) conference. Created impactful presentations and delivered public speaking engagements for global audiences. ### Designer @ EdLab, Teachers College Columbia University Jan 2015 – Jan 2017 | Greater New York City Area Designed engaging visual assets and prototypes to elevate the user experience of educational resources for the prestigious Gottesman Library. Created visually appealing graphics, illustrations, and interactive prototypes to enhance the Gottesman Library's digital educational resources and learning materials. Designed engaging kiosks and interactive exhibits to enrich visitor experiences, provide informative content, and offer extended interactive features. Documented and showcased EdLab projects through compelling visual assets, highlighting key accomplishments, learnings, and the impact on educational initiatives. Conducted comprehensive research on hardware capabilities and technical limitations to inform strategic product lifecycle decisions and ensure sustainable educational technology solutions. ### Specialist and Workshop presenter @ Apple Jan 2011 – Jan 2017 | New York City Area Apple brand ambassador training personnel and facilitating workshops to provide enriching customer experiences with Apple products and services. Trained personnel on Apple products, services, and brand experience standards. Conducted workshops instructing children and adults on Apple technology. Provided personalized solutions catered to customers' needs to optimize experiences. ### Software UX Designer and QA Engineer @ Apple Jan 2014 – Jan 2015 | Cupertino, CA Played a hybrid UX and QA role, collaborating with developers in an agile environment on designing and testing an internal marketing application. Collaborated in an agile model with web developers on an internal marketing tool. Designed new features based on user research and testing insights. Developed a style guide and training documentation for the internal app. Performed regression testing and defined user testing criteria. ### Digital Workshop Facilitator @ Girls Write Now Jan 2013 – Jan 2014 | New York Developed and conducted hands-on digital workshops for high school students, building their audio editing, web design, and technology skills. Designed high-quality lesson plans, presentations, and learning materials for audio/web workshops. Facilitated presentations and hands-on sessions teaching 20+ high school students audio editing and HTML/CSS skills. ## Education ### Master of Fine Arts (MFA) in Design Technology Parsons School of Design - The New School Jan 2012 – Jan 2014 ### Certificate in Unity XR: AR, VR Development Fashion Institute of Technology Jan 2020 – Jan 2020 ### Bachelor of Fine Arts (B.F.A.) in Sound Art School of the Art Institute of Chicago Jan 2004 – Jan 2007 ### Audio Radio in Audio/Radio Emerson College Jan 2003 – Jan 2004 ### Certificate in Web Programing New York University ### Center for Professional Development in Digital Transformation Program: Transforming the User Experience through AI Stanford University School of Engineering Jan 2023 – Jan 2023 ## Contact & Social - LinkedIn: https://linkedin.com/in/jackieneonsimon - Portfolio: https://www.jackiebydesign.com/ --- Source: https://flows.cv/jackies JSON Resume: https://flows.cv/jackies/resume.json Last updated: 2026-03-30