# Jackie Tieu

> Full Stack Engineer @MNTN

Location: Cleveland, Ohio, United States
Profile: https://flows.cv/jackietieu

Software Engineer skilled in JavaScript, React, Redux,, TypeScript, Node, Express, GraphQL, SQL, Ruby on Rails, HTML, and CSS.

## Work Experience
### Full Stack Engineer @ MNTN
Jan 2024 – Present
Working with React/Node and a bunch of other tech

### Senior Frontend Engineer @ Bigeye
Jan 2021 – Jan 2024
Operated at a high velocity at this early stage data observability startup.
Led many large and critical projects from start to finish, including gathering requirements, implementing feedback, communicating with cross functional stakeholders, breaking large asks into small/actionable tasks, delegating tasks to other engineers, sharing detailed progress updates.
Developed software with a strong focus on static typing (TypeScript), sensible architecture, testable code, high uptime/low latency features, and accessibility (a11y) for all users.
Mentored other engineers with an open door policy.
Deployed hotfixes and coordinated assistance/communinication during outages while oncall.
TypeScript, React, Next.js, Cypress, React Testing Library, TanStack/React Query, vanilla-extract (CSS-in-TS).

### Senior Frontend Engineer @ Rapid7
Jan 2020 – Jan 2021 | Los Angeles Metropolitan Area
Developed for the vulnerability management branch at this cybersecurity company.
Tackled large projects to refactor and modernize the UI using React, Typescript, GraphQL, Apollo, Storybook, Cypress, and React Testing Library.
Mentored other engineers and scoped new projects into actionable tasks.

### Full Stack Engineer @ WorkClout Performance Support
Jan 2019 – Jan 2020 | Los Angeles Metropolitan Area
Employee #1 at this seed stage manufacturing software startup.
Operated directly with the CTO to develop features for frontend applications using React, GraphQL (Apollo and Relay), TypeScript, Flow, Styled Components, Rebass, etc.
Developed backend APIs with Node and Express.
Administered and updated databases using PostgreSQL.
Implemented and used real-time updates/subscriptions with websockets, Apollo, Hasura.
Collaborated with remote teams across the world to design and optimize code.
Documented code and UI using Storybook.
Wrote tests for frontend applications using Cypress and React Testing Library.

### Frontend Engineer @ Nuance Communications (acquired by Microsoft)
Jan 2017 – Jan 2019 | Los Angeles Metropolitan Area
Developed enterprise-grade live chat application as the lead developer for key clients, including Sprint.
Implemented new features and configured solutions for chat functionality on client sites using JavaScript (ES5/ES6), HTML, CSS, jQuery and XML.
Developed internal tools and scripts that increased productivity of day to day tasks using React, Node, Express, MySQL, and other tools.
Lead integration and maintenance of IBM's Watson AI with our chat framework for Sprint.
Collaborated with engineers from different teams and clients to ensure smooth product delivery.
Performed hands-on technical troubleshooting across the frontend and backend.
Strong communication skills with non-technical internal and external teams.

### Front End Web Developer @ Basis
Jan 2017 – Jan 2018
Designed and implemented a layout with responsive design

### Academic and Test Prep Tutor @ AJ Tutoring
Jan 2015 – Jan 2016
Tutored 100 students in the SAT, ACT, and Math subject tests with strong score improvements on all tests
Taught students on an individual basis and in SAT classes with an average of 20 students
Maintained transparent communication and managed expectations with parents and students


## Education
### Bachelor of Arts (B.A.) in Asian-American Studies
UCLA
Jan 2010 – Jan 2015

### Full Stack Software Development
App Academy
Jan 2016 – Jan 2016


## Contact & Social
- LinkedIn: https://linkedin.com/in/jackietieu

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Source: https://flows.cv/jackietieu
JSON Resume: https://flows.cv/jackietieu/resume.json
Last updated: 2026-03-29