# Jackie Zhang

> Software Engineer @ Pryzm

Location: Boston, Massachusetts, United States
Profile: https://flows.cv/jackiezhang

Full stack development. Currently building in GovTech.

## Work Experience
### Software Engineer @ Pryzm
Jan 2025 – Present | Boston, Massachusetts, United States

### Undergraduate Teaching Assistant @ University of Connecticut
Jan 2022 – Jan 2023 | Storrs, Connecticut, United States
CSE 1010: Introduction to Computing for Engineers

Supervised classes of over 100 students with focus on programming in Python and object-oriented design

Graded assignments, lead lab sessions with programming projects, and hosted weekly office hours

### Software Development Engineer Intern @ Amazon
Jan 2023 – Jan 2023 | Seattle, Washington, United States
AlexaShop CXC Construction Team

Designed a feature for AlexaShop that tracks release progress from initial build through production into a single interface to enhance deployment visibility and real-time monitoring which reduced incident response time by 20%

Built scalable data pipelines between internal services using Java, TypeScript, and AWS cloud infrastructure to transform and synchronize metadata with inconsistent schemas

Collaborated with cross-functional teams to incorporate user feedback that resulted in a more intuitive tool that improved user satisfaction and adoption rates

### Software Engineer Intern @ Lockheed Martin
Jan 2022 – Jan 2023 | Fort Worth, Texas, United States
Automated a critical reporting process, reducing report generation time from 8 hours to 30 minutes and saving approximately 200 man-hours per month

Identified and resolved software bugs, improving RPA application reliability and reducing error rates by 15%

Delivered comprehensive project status reports to stakeholders to communicate progress and incorporate feedback to align RPA solutions with business objectives

### Student IT Specialist @ University of Connecticut
Jan 2021 – Jan 2022 | Remote
Assessed and helped troubleshoot technical issues with devices, accounts, or software from students, faculty, and staff

Created, submitted, and resolved tickets requesting technical assistance into JIRA online database

Performed administrative duties including updating spreadsheets, documentation, filling copiers and printers, and contributing to the knowledge base


## Education
### Bachelor of Science - BS in Computer Science
University of Connecticut

### High School Diploma
Trumbull High School


## Contact & Social
- LinkedIn: https://linkedin.com/in/jackiecxzhang

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Source: https://flows.cv/jackiezhang
JSON Resume: https://flows.cv/jackiezhang/resume.json
Last updated: 2026-03-28