# Jackie Zhang

> Sr. Product Designer + Design System Expert

Location: New York, New York, United States
Profile: https://flows.cv/jackiezhang1

My name is Jackie, I design useful and enjoyable products for the mobile app, web, and beyond. I believe products should always in tune with business goals, successful product design is a harmonious blend of user satisfaction, aesthetic appeal, and commercial viability. This holistic approach empowers me to deliver products that not only resonate with users but also drive growth for the business.

I am interested in futuristic tech possibilities. I dig macro-level problem-solving, while also enjoying delivering pixel-perfect outcomes.

## Work Experience
### Lead Product Designer @ Placeholder Soft
Jan 2022 – Present | New York, New York, United States
• Take responsibility of end-to-end user experience, solving pain points for the business and customers
• Design commerce features such as Cart Management and Checkout Process. 
• Created and maintained a Design System to optimize design consistency, and scalability
• Design Financial Solutions and optimize operation journeys for both buyers and sellers
• Lead interaction design such as Review, Post, Comments, and Reply features design.
• Collaborating with Dev, PM, and Stakeholders to develop vision, strategy, and objectives, responding to business and user needs as well as industry/market changes.

### Senior Product Designer @ Popshop Live
Jan 2020 – Jan 2022 | New York, United States
• Led the Gifting Referral Program at Popshop Live, resulting in a significant 56% increase in participant rate and an impressive nearly 200% boost in conversion rates.
• Led the system design of B-to-B eCommerce features such as Payment, Refund, and Inventory Management.
• Design Fintech tools and optimize the user financial management
• Led the overhaul of our Shipping & Fulfillment system, transitioning from a fixed price subsidy model to a subscription+ dynamic price model. This strategic shift halted financial losses on each shipment, kept all our merchants, and ensured our sustainability in that area
• Lead the interaction design of B-to-C features such as Live Chat, and Reviews.
• Created and maintained a Design System to optimize design consistency, and scalability

### Product Designer @ Popshop Live
Jan 2019 – Jan 2020

### Lead Creative | UX/UI Designer @ ALL COMES FROM NOTHING
Jan 2016 – Jan 2019 | New York, United States
•	Designing and launching an e-commerce platform.
•	Drive the development of campaigns, seasonal content.
•	Establish critical partnerships with industry leaders such as Vogue and Harper's Bazaar.


## Education
### Master of Professional Studies
School of Visual Arts

### Master of Fine Arts - MFA in Fine/Studio Arts, General
School of the Art Institute of Chicago


## Contact & Social
- LinkedIn: https://linkedin.com/in/jackieszhang
- Portfolio: https://jackieux.myportfolio.com/

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Source: https://flows.cv/jackiezhang1
JSON Resume: https://flows.cv/jackiezhang1/resume.json
Last updated: 2026-03-29