# Jacob Queen

> Tier 1 Engineer at Magna5

Location: Macungie, Pennsylvania, United States
Profile: https://flows.cv/jacobqueen

I have a passion for learning enthusiast computer systems, mainly related to Linux and cloud computing. Currently working as a Tier 1 NOC engineer at Magna5.

## Work Experience
### Tier 1 Engineer @ Magna5
Jan 2023 – Present | Pittsburgh, Pennsylvania, United States

### Teacher's Assistant @ Pittsburgh Technical College
Jan 2021 – Jan 2023 | Oakdale, Pennsylvania, United States
•	Worked with students (on-campus and online) individually and in small groups, reinforcing skills.
•	Conducted tutoring and review sessions to help students understand concepts and prepare for assessments.
•	Encouraged student independence and academic achievement by exploring new concepts and activities.
•	Graded assignments and delivered constructive feedback to students on ways to improve.

### Bakery Associate @ Giant Food
Jan 2019 – Jan 2021 | Trexlertown, Pennsylvania, United States
•	Cleaned shelves, counters, and tables.
•	Greeted customers and ascertained what each customer wanted and needed.
•	Arranged and display merchandise to promote sales.
•	Prepared products from start to finish.

### Front End Associate @ Giant Food
Jan 2018 – Jan 2019 | Trexlertown, Pennsylvania, United States
•	Enforced store safety and cleanliness standards, reducing hazards.
•	Bagged and packaged purchases and wrapped gifts.
•	Opened and closed cash registers, balanced cash drawers and made deposits.
•	Recommended, select, and help locate and obtain merchandise based on customer needs and desires.

### Server's Assistant @ Spinnerstown Hotel
Jan 2017 – Jan 2020 | Quakertown, Pennsylvania, United States
•	Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning.
•	Cleaned and polished silverware and furniture in the restaurant.
•	Set tables with clean linens, condiments, and other supplies.
•	Carried linens to and from laundry areas.


## Education
### Bachelor's degree in Information Technology
Pittsburgh Technical College

### High School Diploma
Upper Perkiomen High Schl


## Contact & Social
- LinkedIn: https://linkedin.com/in/jacob-queen-5ba34a200

---
Source: https://flows.cv/jacobqueen
JSON Resume: https://flows.cv/jacobqueen/resume.json
Last updated: 2026-04-13