# Jacob R. > Product Minded Software Engineer Location: Brooklyn, New York, United States Profile: https://flows.cv/jacobr I am a full-stack software engineer. I believe strongly in the power of teamwork and am a life-long learner. I am a proven leader with experience shipping multiple Global financial software products in both Europe and the United States. My experience as a PM allows me to understand and communicate benefits of technical pursuits as well as more accurately represent costs so that stakeholders can make informed decisions about software development. Outside of my career, I am an avid outdoorsman and enjoy climbing and surfing. I enjoy watercolors as well as organize tabletop rpg and board game groups. ## Work Experience ### Senior Software and DevOps Engineer @ Booz Allen Hamilton Jan 2023 – Present Helping to build and launch software and platform products to enable secure and future proof cloud solutions ### Senior Software Engineer @ Chief Jan 2022 – Jan 2023 Chief is a private membership network for senior executive women. Chief provides a wide product offering including professional services platform, social media and events, and a digitally integrated clubhouses among others. As a senior software engineer I lead and delivered the many services and tools offered to our members as well as the internal tools and technology to power the operations of the organization. Discovered and overhauled code responsible for location data and mapping resulting in a growing cost savings of over one million dollars annually Implemented queue driven omni-channel notifications and automated workflows to increase event marketing outcomes Helped lead monolith deconstruction and migration to micro services in combination with a serverless event-driven architecture harnessing Apollo Graphql federated supergraph, and AWS technologies Created internal shared packages and engineering tools such as a CLI tool, and a templating service decreasing development time across the organization while migrating to new microservices. Managed DevOps Infrastructure and service deployment and monitoring through coded and integrated solutions: Terraform, Nomad, AWS, gitlab CI/CD, Netlify, CloudFlare, DataDog, and Sanity, Heroku, and others Led engineer education and skill development through a series of seminars and workshops on emerging technologies, internal tools, and processes including: NestJs, WebXR, googleAPI, GraphQL, and Terraform Built and maintained front end web and mobile application using React, React Native and Redux among other web technologies ### Senior Software Engineer & Project Lead @ HealthLinkIO Jan 2021 – Jan 2022 | Berlin, Germany HealthLink provides a platform to connect patients and doctors in rural areas through remote consultations and appointment management - Implemented front-end testing using Jest with React Testing Library, and E2E testing with Cypress - Refactored legacy code to follow clean code principles focused on TDD and Functional Programming - Improved reliability and readability with TypeScript and strongly typed API adaption layers - Developed test suite architecture following a comprehensive analysis of the existing codebase Tech Stack: React, Redux, TypeScript, Jest, React Testing Library, Cypress, Material UI, Postgres, Sequelize ### Senior Software Engineer & Project Lead @ TableTopMasters Jan 2021 – Jan 2022 | Berlin, Germany Table Top Masters is a React web platform built with Node.js and Typescript where users can create, manage and play Table Top RPGs like DnD together from anywhere in the world. - Collaborate with an agile team of 4 other engineers to build a table-top game management tool - Develop reusable front end components with React, Redux, GSep, SCSS, Tailwind and storybook - Implement and maintain a complex state management API using Socket.io, Redux, and React - Design and build out back end server and database to using MongoDB, Mongoose, Firebase, and Express - Maintain deployability and codebase organization through git practices and evolving documentation Tech Stack: React, Redux, Thunk, Sass, TailWind, TypeScript, Story Book Passport Auth, Express, Mongoose, MongoDB, DnD 5e APIs, ### Product Manager @ Klarna Jan 2020 – Jan 2021 | Berlin, Germany Lead the Klarna Deposits team to product Launch and ship of global consumer banking deposits product - Building a financial product available within Klarna's main app ecosystem as well as being available independently to maximize discoverability by Klarna and non-Klarna users. - Risk and business continuity management for highly regulated banking products in multiple markets and government jurisdictions. - Stakeholder and customer management and reporting in order to maintain high visibility and commitment to a quality Klarna product - Handled AML, CTF, Ops and other big scary acronyms. ### Software Engineer @ NextCapital Jan 2018 – Jan 2020 | Chicago, Illinois, United States - Designed, implemented and operated NextCapital's data warehouse and business analytics platform. - Pioneered data software team creating policies and processes to provide tools to allow Company to make data driven decisions - leveraged industry standard and emerging technologies including SQL, Python, LookML, AWS lambdas & S3, Snowflake, mySQL to create a reliable and usable data platform - Delivered reusable and extendable software to mobilize product teams and provide transparent reporting quickly when new requirements emerged - Built and operated deployment processes for data warehouse ### Technical Product Manager @ NextCapital Jan 2017 – Jan 2018 - Managed the software development lifecycle of an Agile team of 10 Engineers and 3 Designers - Leveraged Looker, Snowflake and Jira to track the effectiveness of roadmap initiatives, providing stakeholders a transparent reporting mechanism - Managed the design, implementation, and testing of the automated workflows network used to instantly onboard batch plans to the platform in levels of multi Billion dollar movements. - Had a track record for consistent delivery and collaborative product development approaches - Led weekly product demos and product development sessions with external partners in order to understand the weaknesses of the product from the end user’s perspective - Proven track record of retaining employees and maintaining morale on long deliveries. ## Education ### BSC in Communication and Media Studies, Business, Music Ohio University Jan 2008 – Jan 2012 ## Contact & Social - LinkedIn: https://linkedin.com/in/jacobross - GitHub: https://github.com/JakeJustLearning --- Source: https://flows.cv/jacobr JSON Resume: https://flows.cv/jacobr/resume.json Last updated: 2026-03-22