# Jacob Shannon > Senior Software Engineer Location: Greater Seattle Area, United States Profile: https://flows.cv/jacobshannon Hi, I’m Jacob, former Electrical Engineer and current Full-Stack Software engineer with a passion for creating, sharing and constantly learning. ## Work Experience ### Senior Software Engineer @ Osmind Jan 2023 – Present | San Francisco Bay Area - Led architecture and implementation of appointment self scheduling for providers in application, including implementation of DB tables in postgres, creation of entire feature UI and API REST endpoints - Led implementation of all CRUD functionality for a google calendar compatible recurring and non-recurring event calendar system, supporting integration of most popular feature in product - Insourced and led PDF generation for core feature on product, saving $40k+ per year in bills spent on third-party services - Created UI for patient wide billing invoice list to support holistic view of payments processed in system. - Created queue for handling daily event notifications, converting a long running process that was reaching a lambda timeout threshold consistently, into a scalable process that now supports the processing of nearly infinite daily event notifications - Spearheaded creation of pre-push hook that selectively runs tests associated only with changes that have been made and committed on a developers local branch. Provides a fast developer feedback loop on tests related to changed files, as well as de-risks tests failing in CI pipeline when PRs are created, further increasing test coverage in the code base while improving developer experience - Decreased time to interactive when loading the scheduling view by 83% by implementing proper react memoization practices ### Software Engineer @ Osmind Jan 2022 – Jan 2023 | Remote ### Software Engineer III @ Optimize Health Jan 2021 – Jan 2022 | Seattle • Led development of calling functionality using React and TypeScript on greenfield software project to successful completion, integrating with Twilio to support both browser and phone-to-phone calling in application • Created GraphQL API infrastructure using gqlgen, implementing resolvers in GoLang to support SMS messaging and calling features in application • Led the resolution of 10+ P0/P1 bugs in legacy application, working in AngularJS, ExpressJS and MongoDB, meeting Q4 deadlines and assisting in meeting an 80% increase in year-over-year revenue growth ### Full Stack Engineer @ Helpful Human Jan 2020 – Jan 2021 | United States • Led development of full-page checkout flow for Experiences app platform in Shopify using React and TypeScript • Led implementation of Redis backed rate-limiting middleware, allowing for smooth checkout flows during high booking times in application • Led the User Interface development and architecture of a React application written in TypeScript to continued successful deployments and usage by 100+ users, generating $250k+ revenue for company • Created SQL tables as well as accompanying API infrastructure in C# to support several high use features on project • Navigated project turnover through pandemic, directing new members of the team on project while increasing the amount of story points completed by team throughout lifetime of project ### Electrical Engineer II @ Crane Aerospace & Electronics Jan 2017 – Jan 2020 | Lynnwood, Washington ### Electrical Engineer I @ Crane Aerospace & Electronics Jan 2014 – Jan 2017 ### Co-Op Software Engineer @ Philips Jan 2013 – Jan 2013 | Bothell, WA • Worked in a group of several co-ops in solving issues present on the user interface of the ultrasound system. • Assessed and solved a total of 24 issues present on the Ultrasound system. • Personally oversaw the resolution of 11 issues present on the user interface of the system. • Analyzed 3 issues that caused fatal and unrecoverable crashes in the system, and ultimately solved said issues in time for quality testing. • Gained insight from project coordinators, managers and software developers through daily interaction and bi-weekly meetings regarding a wide variety of topics. • Garnered cross-disciplinary experience in the field of software engineering, including experience with C++, C#, XAML and XML tables. • Became familiar with the idea of version control using IBM Rational ClearCase software. • Began work on two feasibility projects that may or may not be pursued by the company in future applications. ### Electrical Engineering Joint Use Intern @ Seattle City Light Jan 2012 – Jan 2012 | Seattle, WA • Identified safety violations on city light poles in accordance with the NESC. • Proposed and executed fixes to said violations seen on light poles in accordance with the NESC. • Constructed sketches of work to be completed by various City Light crews in AutoCAD. • Created and managed work orders from start to finish for various customers including Comcast, Century Link, and Integra. • Discussed and learned concepts from industry professionals in weekly meetings. ### Lot Associate @ The Home Depot Jan 2011 – Jan 2011 | Seattle, WA • Demonstrated promptness by arriving to work on time every day. • Organized the parking lot and store, allowing for smooth operations by the company. • Provided help to all customers in need of it. • Upheld a clean store environment, preserving a safe atmosphere. ### Cashier/SPS @ Ross Stores Jan 2010 – Jan 2010 | Issaquah, WA • Supervised the store allowing for a secure atmosphere. • Greeted all customers that entered the store, promoting a friendly environment. • Completed miscellaneous tasks and helped co-workers in any way possible. • Directed and assisted customers with any problems that arose during their shopping experience. ### Intern @ Zim Communications Jan 2008 – Jan 2008 | Tukwila, WA • Facilitated the filing system of the office demonstrating organization and optimization. • Collaborated with co-workers to install software on client’s computers. ## Education ### Bachelor of Science in Electrical Engineering University of Washington Jan 2009 – Jan 2013 ### High School in General Education Skyline High School Jan 2006 – Jan 2009 ## Contact & Social - LinkedIn: https://linkedin.com/in/jacobshannon - Website: https://jacobshannon.com --- Source: https://flows.cv/jacobshannon JSON Resume: https://flows.cv/jacobshannon/resume.json Last updated: 2026-03-22