# Jacob Sy

> Software Engineer at Apple

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jacobsy

I do with a cause. If there is no "why", things become challenging. So I always ask myself, "why?". It's a question to always keep yourself in check—to make sure you are on track and have a clear goal in mind. When you stop asking "why", you quickly lose sight of why you began. Because I figure out “why”, I can always find passion in my work. 

Why do I like to work with technology and software? Because we can create anything that can be leveraged for the best benefit of others. Not only that, but I also love to solve puzzles and problems. Through coding, I get to build solutions to problems, and it never feels like work. And when I collaborate with others who have that same attitude, it feels like I can accomplish anything.

Contact me if you’re interested to network!

## Work Experience
### Software Engineer @ Apple
Jan 2018 – Present | San Francisco Bay Area
Front-End Web Applications Engineer

Engage with colleagues to create and develop user-centric, performant web applications on iCloud.com

Collaborate cross-functionally with partner teams to plan timelines and ensure feature-rich deployments

Spearheaded the design, architecture, and deployment of software frameworks and APIs integrated by sister teams to enhance performance and enrich the user experience

Designed and implemented foundational software components, significantly reducing server loads by 93%

Managed substantial data sets and crafted clean data dashboards, providing valuable app usage and user behavior insights to high-level management and cross-organizational teams

Thrived in a dynamic organizational change, demonstrating rapid adaptation by mastering new tools, concepts, and frameworks, earning recognition for the seamless transition

Implement comprehensive unit and integration tests to ensure code quality throughout the development cycle

### iCloud Automation Engineer @ Apple
Jan 2018 – Jan 2018 | San Francisco Bay Area
Supervised and optimized a subset of the automated daily test suite, achieving an impressive 80% reduction in failure rates and enhancing overall test suite stability

Developed tests leveraging a proprietary testing framework, focusing on cross-device testing and cloud syncing

### QA Analyst (Software Development Engineer in Test) @ Hyland
Jan 2017 – Jan 2018 | Westlake, OH
Drove the development, design, and implementation of an intuitive yet maintainable test suite

Automated an entire test plan, saving approx. 10 hours of time and elevating team confidence in automation

Quickly acquired expertise in the test framework, assuming leadership responsibilities within 6 weeks, and mentored peers to optimize their use of the testing tools


## Education
### Bachelor of Arts (BA) in Computer Science, Economics
Case Western Reserve University
Jan 2013 – Jan 2017


## Contact & Social
- LinkedIn: https://linkedin.com/in/jacob-sy

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Source: https://flows.cv/jacobsy
JSON Resume: https://flows.cv/jacobsy/resume.json
Last updated: 2026-03-22