# Jacqueline Zheng > Software Engineer at Sony Music Entertainment Location: Floral Park, New York, United States Profile: https://flows.cv/jacquelinezheng Tenacious and inquisitive data analyst turned software engineer with an interest in full-stack web development and data engineering. I'm passionate about creating efficient, creative solutions to everyday problems and making technology easy and accessible. Technical Skills: Javascript (ES6), SQL, Sequelize, PostgreSQL, Node, Express, React/Redux, Git/Github, HTML, CSS, ## Work Experience ### Software Engineer @ Sony Music Entertainment Jan 2023 – Present | New York, United States ### Software Engineer @ The Orchard Jan 2021 – Jan 2023 ### Associate Software Engineer @ The Orchard Jan 2020 – Jan 2021 ### Engineering Teaching Fellow @ The Grace Hopper Program at Fullstack Academy Jan 2019 – Jan 2020 | Greater New York City Area - Teach full-stack JavaScript concepts and best practices to 30+ students. - Manage student projects from ideation to deployment as technical mentor and code reviewer in agile workflow. - Administer technical interviews to prospective students in JS, Python, and Ruby - Act as technical and personal mentor to junior students - Answer help tickets, debug students' code ### Software Engineer @ The Grace Hopper Program at Fullstack Academy Jan 2019 – Jan 2019 | New York, New York A 17-week immersive software engineering program based in New York City centered on full-stack JavaScript development, including Node.js, Express, PostgreSQL databases, React and Redux; along with HTML & CSS, and CS fundamentals. ### Associate Account Strategist @ JOOR Jan 2018 – Jan 2019 | Greater New York City Area - Analyzed brand overlap statistics and researched potential clients to create tiered pricing strategies - Created and maintained dashboards of all clients, providing monthly BI deck to clientele, leading to increased user adoption. ### Rotational Program Analyst @ JOOR Jan 2017 – Jan 2018 | Greater New York City Area - Created training materials for new employees on Data and Support teams, reducing employee onboarding experience time-frame. - Generated 15+ SQL queries to service client-specific needs and KPIs, mask production bugs, and maintain client dashboards - Managed data of over 100 clients and automated processes to check data more efficiently. - Created client support processes that decreased the number of dropped support tickets from 10% to 2%. ### Marketing and Graphic Design Intern @ Wellesley College Career Education Center Jan 2016 – Jan 2017 | Wellesley, MA - Rebuilt previous WordPress site using HTML and CSS - Published weekly student and mentor interviews with career search suggestions, resulting in increased web traffic ### Human Resources: People Analytics Intern @ Hudson's Bay Company Jan 2016 – Jan 2016 - Analyzed employment statistics and recruitment trends to inform recruitment and retention strategies for 2017. - Researched and created reports on future retail trends, international department stores, retail technology and social media fashion influencers. ### Social Media Marketing Intern @ Dezignable Jan 2015 – Jan 2015 | New York, NY Managed and updated the company website and social media accounts on Tumblr, Pinterest and Instagram. Created a new website feature and increased web traffic. Proofread and contributed to a how-to guide for future interns and employees on Google Docs. Created spreadsheets of potential advertising partners and professional interior designers. Researched and corresponded with potential clients, guest bloggers and interior designers through email concerning client projects, sample designs, giveaways, and shopping lists. Increased customer and designer base. ### Summer Intern @ AUFHAUSER CORPORATION Jan 2013 – Jan 2013 | New York, New York Completed all crucial firm business operations including sales, billing, invoicing and customer service. Called potential buyers to market brazing, welding, and wax products and expanded sales pipeline. Updated website using HTML, CSS, and worked to implement an online ordering system to improve sales and the billing process. ### Tutor and Administrative Assistant @ Kumon North America, Inc. Jan 2010 – Jan 2013 | Floral Park, NY Tutored and mentored 18 students ranging from Kindergarten to 12th grade in math and reading comprehension. Assisted with completing and understanding classwork, grading homework and tests, and filing grades and student progress reports. Gave students advice on test taking skills and basic SAT prep ## Education ### Bachelor of Arts - BA in Economics Wellesley College Jan 2013 – Jan 2017 ### Computer Software Engineering The Grace Hopper Program at Fullstack Academy Jan 2019 – Jan 2019 ## Contact & Social - LinkedIn: https://linkedin.com/in/jzheng318 --- Source: https://flows.cv/jacquelinezheng JSON Resume: https://flows.cv/jacquelinezheng/resume.json Last updated: 2026-03-23