# Jae Jung > Lead UX designer Location: San Jose, California, United States Profile: https://flows.cv/jaejung ## Work Experience ### Senior Lead Designer @ LG Electronics Jan 2024 – Present | Santa Clara County, CA Lead UX strategy, research, and product design for AI, smart home, retail, and healthcare platforms. Drive end-to-end design from user research and concept development to wireframes, prototyping, and final UI delivery across mobile, web, kiosk, and large display experiences. Retailverse Lead Designer | 2025 – Launched Transforming LG product discovery through immersive, configurable 3D visualization experiences. Led UX strategy, user interviews, wireframing, and UI design for Retailverse platform. Designed interactive 3D product exploration enabling customers to visualize, compare, and configure LG products. Developed user-centered product discovery flows to enhance in-store and online shopping experiences. https://www.lg.com/us/press-release/lg-electronics-unveils-retailverse-tranforming-e-commerce-with-immersive-ai-enabled-3d-product-experiences ### Lead UX Designer @ LG Electronics Jan 2019 – Present | Santa Clara, California LG Telehealth Platform – eSitter & Virtual Rounding Lead Designer | 2024 – Launched Led UX design for LG Telehealth hospital platform applications including eSitter (remote video monitoring) and Virtual Rounding. Designed interfaces supporting real-time communication between healthcare professionals and patients using LG Golden Eye hardware. Integrated seamless two-way communication workflows with third-party telehealth platforms (Amwell). Conducted user interviews and designed intuitive clinical workflows to support hospital environments. ThinQ Energy Platform Lead Designer | 2023 – Launched Designed the UX for ThinQ Energy, enabling homeowners to monitor and manage home energy usage. Led user research, user testing, and end-to-end UI/UX design for the platform. Developed experiences for load aggregation, demand response enrollment, and energy optimization. Delivered tools allowing users to engage with grid services while optimizing home energy cost and usage. ThinQ Next App Lead Designer | 2020 – Launched Designed core features for the next generation LG ThinQ mobile app. Introduced contextual recommendations, My ThinQ service quick links, and integrated smart TV content control. Focused on increasing user engagement and simplifying smart home management experiences. In-Cell Touch Signage Whiteboard Lead Designer | 2019 – Launched Designed UX for an 86-inch interactive digital whiteboard enabling collaborative presentations and meetings. Conducted user interviews, usability testing, and concept development for large-screen interaction. Presented product at Digital Signage Show (Netherlands). Product received Red Dot, Japan Good Design, IDEA, and UX Design Awards (2019). Award-winning - Reddot brand communication 2019 UX Design Awards 2019 https://ux-design-awards.com/en/product/lg-interactive-digital-board-uxgui-design/# Japan Good Design Awards 2019 https://www.g-mark.org/award/describe/49582?token=tQioNR5yjT IDEA Design Awards 2019 ### Senior UX Designer @ LG Electronics Jan 2018 – Jan 2019 | San Jose, California In-Cell Touch Signage Whiteboard Vr1 Senior Designer | 2018 – Launched Designed UX for interactive digital whiteboard enabling collaborative presentations and meetings. Conducted user interviews, usability testing, and concept development for large-screen interaction. ### UX Designer @ LG Electronics Jan 2014 – Jan 2018 | San Francisco Bay Area Wearables Team – Smartwatch / Wearable Devices UX Designer Designed UX concepts for new LG wearable devices, including smartwatch experiences. Developed user scenarios, concept proposals, and interaction models for wearable interfaces. Conducted user research and usability testing to validate design concepts. Created wireframes and interaction flows for device interfaces and companion mobile applications. MustAD (Promota) – Mobile-to-Signage Casting Platform Lead Designer | 2019 – Launched Led concept ideation, UX architecture, and wireframing for a mobile-to-digital signage casting platform. Designed template customization tools allowing small businesses to create and deploy signage via Chromecast. Successfully launched in the U.S. market and later adopted by LG HQ for the Korean market. DataGraviti – Data Marketplace Platform Lead UX Designer Led UX design for DataGraviti, a data marketplace platform enabling developers to discover and share datasets. Contributed to the open-source release of DataGraviti, encouraging developer collaboration and community-driven improvements. Designed product concepts, wireframes, and visual interfaces to improve usability and platform accessibility. ### Media Chair @ MIT/Stanford Venture Lab ( VLAB) Jan 2012 – Jan 2014 Designed social media pages and marketing material for VLAB events ### Senior UI/Graphic Designer @ Panasonic R&D Jan 2010 – Jan 2014 | cupertino Developed UX concepts and interfaces for emerging technologies and future product platforms. Created storyboards, interaction flows, and UI prototypes for experimental systems including eye-tracking navigation, holographic display tables, and 3D television interfaces, demonstrated at global exhibitions such as CES and APEX Expo. Eye Tracking Interface | APEX 2012 Expo UX/UI Design Designed the user experience for an eye-tracking interaction system showcased at the APEX Expo. Developed interaction concepts enabling hands-free navigation and control through gaze tracking. 3D Holographic Table Demonstration UX/UI Design, Art Direction Led UX/UI design and visual direction for an interactive holographic table experience. Designed immersive 3D interaction flows demonstrating next-generation display technologies. 3DTV Interface | CES 2011 UX/UI Design, Art Direction Designed user interface concepts for Panasonic’s next-generation 3D television platform. Created interaction flows and visual direction for immersive 3D TV experiences presented at CES. ### Production Artist (Contractor) @ XPLANE Jan 2009 – Jan 2010 Illustrated infographics, flash advertising and storyboards Clients include Intel, Oracle, MS, Autodesk, HP, Vodafone, CISCO, Sikorsky and Paypal ### Web/Graphic Designer @ Greencard design Jan 2009 – Jan 2010 Active in freelance work: created corporate identities, designed and coded websites ### Web/Graphic Designer @ AB INSTITUTUE- Konkuk University Architectural Barrier-free Institute Jan 2005 – Jan 2010 Created a website in Flash with Actionscript ### Junior Web/Graphic Designer @ Moboro marketing company Jan 2003 – Jan 2004 Designed all in-house collaterals: website, logo, business collateral and flash banner Retouched digital images and typeset ### Junior Graphic Designer @ Flowin Graphic Design Company Jan 2001 – Jan 2003 Designed brochures, catalogs, corporate identities, illustrations, ads, and packages ## Education ### Bachelor of Science (BS) in Bachelor of Fine Art, Graphic Design The Art Institute of Portland ### Certificate in ESL Portland State University ## Contact & Social - LinkedIn: https://linkedin.com/in/designerjae --- Source: https://flows.cv/jaejung JSON Resume: https://flows.cv/jaejung/resume.json Last updated: 2026-04-13