• Worked with product and engineering to define business strategy, user flows, and design artifacts

• Analyzed gaps and opportunities based on user research and analytics insights

• Facilitated design sprint to define problems, solutions, and priorities

• Tapped to provide design expertise for additional teams when design resources are low

• Frequently involved in new initiatives, helping make connections between parts of a complex platform

• Balanced customer and business goals taking into consideration any technical constraints

• Provided rationale to assess pros and cons to multiple design options

• Strived to get work done in a pleasant way by being optimistic, resourceful, and gritty

• Promoted team development by sharing best practice presentations for the UX team

• Contributed frequently to the design system and offered feedback during review sessions for new components

• Provided designs for a data warehouse virtualization tool web app, which included an editor tool

• Created new logo for rebranding: including new logo mark, logo typeface, colors

• Implemented new design system with an emphasis on accessibility best practices

• Touched all aspects of design for product and marketing—including redesigning the brand, product, and even the office

• Helped recruit and mentor and manage a design group for multiple product lines within the company

• Provided hands on designs for it's identity management and digitized public records access products

• Reorganized the information architecture of the company's highest earning product website

• Partnered with our experienced user researcher to dive into user research interviews and synthesis

• Iterated and tested multiple product flows weekly based on A/B testing

• Resolved inconsistencies and created improved user flows

• Dove into two product redesigns and launched a new product offering

• Developed in-depth understanding of designing for sensitive public records and privacy concerns

• Advocated for ethical practices while balancing business needs