# Jae Ko > Lead Product Designer | Designing user-centered digital experiences that balance aesthetics with functionality to drive engagement and business growth. Location: San Jose, California, United States Profile: https://flows.cv/jaeko As a design expert and human citizen, I am always looking to improve my skills, and strive to be highly adaptable, humble enough work on the small things that need to get done, courageous enough to tackle big initiatives, and still get the house in order with all the foundational things. Most importantly, I like to do my job in a courteous and collaborative manner. Attitude goes a long way in producing great synergy with the team. I take a proactive approach to advocate for strategic design thinking and consistency using designs systems. I’ve been recognized for my ability to understand the overall systems patterns and bring order amongst chaos, while staying creative in order to present vision designs to lead the company forward. I am driven by the belief that good design that is helpful for both customers and the business is not difficult to achieve. My areas of expertise include: ✔Design Expertise: Creating intuitive, user-friendly interactions, structuring content and navigation for clarity, and using data to inform design decisions (e.g., conversion rates, engagement). ✔ Leadership and Collaboration Skills: Employ advanced tools and methodologies for threat detection and analysis, while monitoring and maintaining security systems with real-time analysis to stay ahead of cyber adversaries. Coaching junior designers and leading cross-functional collaboration with developers, product managers, analysts, and stakeholders. ✔ Strategic thinking: Conduct in-depth assessments to identify weaknesses and collaborate with cross functional teams to implement robust solutions while aligning design decisions with company goals. I am available to discuss new opportunities in the California Bay Area, New York City, Seoul Korea, or virtual (remote), please contact me at jaedevonko@gmail.com. TECHNICAL SKILLS User Interface Design: Wireframing, Prototyping, Rapid Iteration, Systems Design. Expert in Figma for low, medium, and hi-fidelity designs. Frequent use of Miro and Figjam for quick strategy and business flow mapping Fluid designs for desktop, mobile app, and responsive layouts. UX and Research: Competitive analysis, user flow mapping, design sprint and brainstorming workshopping, moderated and unmoderated user testing methods Visual Design: Promote and contributing to design system, Illustrator, Photoshop, Typography, Color Theory #DesignPrinciples #InteractionDesign #AccessibilityDesign #DesignHeuristics ## Work Experience ### Lead Product Designer @ Course Hero Jan 2022 – Present | Redwood City, California, United States • Worked with product and engineering to define business strategy, user flows, and design artifacts • Analyzed gaps and opportunities based on user research and analytics insights • Facilitated design sprint to define problems, solutions, and priorities • Tapped to provide design expertise for additional teams when design resources are low • Frequently involved in new initiatives, helping make connections between parts of a complex platform ### UX Design Lead @ Automation Anywhere Jan 2019 – Jan 2022 | San Jose, California • Balanced customer and business goals taking into consideration any technical constraints • Provided rationale to assess pros and cons to multiple design options • Strived to get work done in a pleasant way by being optimistic, resourceful, and gritty • Promoted team development by sharing best practice presentations for the UX team • Contributed frequently to the design system and offered feedback during review sessions for new components ### Director of Product Design @ AtScale, Inc. Jan 2016 – Jan 2019 | San Francisco Bay Area • Provided designs for a data warehouse virtualization tool web app, which included an editor tool • Created new logo for rebranding: including new logo mark, logo typeface, colors • Implemented new design system with an emphasis on accessibility best practices • Touched all aspects of design for product and marketing—including redesigning the brand, product, and even the office ### Director of Product Design @ Inflection Jan 2014 – Jan 2016 • Helped recruit and mentor and manage a design group for multiple product lines within the company • Provided hands on designs for it's identity management and digitized public records access products • Reorganized the information architecture of the company's highest earning product website • Partnered with our experienced user researcher to dive into user research interviews and synthesis ### Senior Visual Designer @ Inflection Jan 2011 – Jan 2014 | Redwood City, California • Iterated and tested multiple product flows weekly based on A/B testing • Resolved inconsistencies and created improved user flows • Dove into two product redesigns and launched a new product offering • Developed in-depth understanding of designing for sensitive public records and privacy concerns • Advocated for ethical practices while balancing business needs ### Visual Designer @ AAA Jan 2008 – Jan 2011 | Walnut Creek, California, United States Provided designs and inline coding for emails. Worked with copywriters, interaction designers, and product managers to create campaigns for travel, membership, and insurance products. That included collateral for banners, ads, page layout and content. ## Education ### Bachelor of Arts in Communication Arts Otis College of Art and Design ## Contact & Social - LinkedIn: https://linkedin.com/in/jae-ko-ab938520 - Portfolio: https://www.jaedevonko.com - Portfolio: https://www.figma.com/proto/FPlGMnb392azLi5yWXLHY3/Jae-s-Portfolio-2025-Summer?node-id=3-20451&p=f&t=YU8JcQ94kcPcaH9k-1&scaling=contain&content-scaling=fixed&page-id=1:2&starting-point-node-id=3:20451&show-proto-sidebar=1 --- Source: https://flows.cv/jaeko JSON Resume: https://flows.cv/jaeko/resume.json Last updated: 2026-04-13