# Jago P. > Senior Product Designer @ Duolingo Location: New York, New York, United States Profile: https://flows.cv/jago Hey! My name is Jago (jay-go) and I’m a product designer at Duolingo. I was born in Hong Kong, but I am currently making New York my home. For my portfolio, visit jagopang.com! ## Work Experience ### Senior Product Designer @ Duolingo Jan 2026 – Present ### Product Designer II @ Duolingo Jan 2023 – Jan 2026 | New York, United States ### Product Designer I @ Duolingo Jan 2022 – Jan 2023 | New York, United States Designer in Monetization, Subscription Packaging ### Product Design Fellow @ 8VC Jan 2022 – Jan 2022 | Austin, Texas Metropolitan Area ### President and Co-Founder @ Design at Berkeley Jan 2020 – Jan 2022 | Berkeley, California, United States Founded the executive board to give guidance for Berkeley designers interested in breaking into the industry by organizing educational events, curating resources, and fostering an open community on Slack, with now 450+ members and fifteen events held. In charge of setting vision, leading executive meetings, moderating speaker events, and communicating with business partners. ### Product Design Intern @ Figma Jan 2021 – Jan 2021 | San Francisco Bay Area Spearheaded design on resource publishing and engaging Community profiles for the Figma Community team, giving more ways to share resources. Also launched @mentions, and redesigned Community cards. ### Co-Education Officer @ Berkeley Innovation Jan 2021 – Jan 2021 | Berkeley, California, United States Leading education program within the human-centered design consultancy through workshops, resource building and events. Held 12 educational workshops over the semester. ### Project Lead for YouTube @ Berkeley Innovation Jan 2020 – Jan 2020 | Berkeley, California, United States Crafted a high-fidelity mobile prototype to onboard new YouTubers’ on YouTube Studio, with designs to be implemented in 2021 Q2. Led three consultants, conducted user research with 120+ YouTubers via interviews and surveys, and held four user testing sessions. ### Design Consultant for SoFi @ Berkeley Innovation Jan 2020 – Jan 2020 Designed an in-app feature for SoFi to visualize students’ financial journeys, with now in SoFi roadmap for 2020 Q4. Conducted research with 150+ students, for insights within the new product space, and prototyped Hi-fi mockups with user testing. - Personally led the synthesis stage to consolidate user research into key insights, developed personas, guiding principles and prompted ideation sprints. ### Design Consultant for Adobe @ Berkeley Innovation Jan 2019 – Jan 2019 | Berkeley, CA A design consultant for the Adobe International Team for designing a video-editing app with a team of four. Conducted extensive user research with Chinese users and influencers, and led the ideation sprint to generate user flows for various personas to redefine the video creation experience. ### Lead Student Instructor @ Brand Design DeCal Jan 2020 – Jan 2021 | Berkeley, California, United States Taught a class of 60+ students over three semesters with two other instructors on the concepts of branding and graphic design principles for them to design their own brand. Designed the branding for the class, and coded the course website for homework submission. - Wrote and prepared a 12-class curriculum content, as well as host weekly office hours, grade submissions, and handle logistics. ### Associate UI/UX Designer @ ServiceNow Jan 2020 – Jan 2021 | Santa Clara, California, United States Sole designer on the Strategic Initiatives team working on three internal sales solutions impacting 2000+ users to enable customer growth realization and ServiceNow product adoption, with work approved by CEO and helping generate $28M revenue. Collaborated with engineers and project managers to design user flows, wireframes, prototypes, data visualizations within the existing ServiceNow design system using Sketch and Invision. Conducted UX heuristic analysis for page redesigns to increase product usage. ### UI/UX Design Intern @ ServiceNow Jan 2020 – Jan 2020 | Santa Clara, California, United States ### Mobile Design and Developer @ UC Berkeley Student Technology Services Jan 2020 – Jan 2020 | Berkeley, California, United States - Designed, developed, pitched an app to fight food insecurity at Berkeley through meal swipe sharing; won $10,000 from MODO. - Employed by Berkeley Mobile, with 10,000+ users, to implement the food insecurity module into Berkeley Mobile - Collaborate with designers and developers to improve transit dashboard and conduct usability testing ### Design Director @ ImagiCal (American Advertising Federation) Jan 2019 – Jan 2020 - In-charge of overseeing the production team (4 other designers) in creating the comprehensive advertising campaign deck for Berkeley's submission to the NSAC (National Student Advertising Competition) - Created brand assets for club marketing and recruitment - Attained 1st Place Regionals ### Tencent Contracted Business and Design Consultant @ ImagiCal (American Advertising Federation) Jan 2019 – Jan 2019 - Drafted a partnership proposal program for Tencent for their WeChat Open Developer Platform as part of a consulting project. - Worked on synthesizing interview insights, UI/UX designs for their website, and suggesting ideas for the program. ### Production Team Member @ ImagiCal (American Advertising Federation) Jan 2018 – Jan 2019 | Berkeley, CA - Currently a consultant at UC Berkeley's award-winning marketing consultancy, and in the production team in charge of creating graphics for the team. - Created the graphics and layout for the Berkeley’s submission to the Wienerschnitzel advertising case competition (NSAC) ### Marketing Team Member @ Innovative Design Jan 2019 – Jan 2019 - Worked and collaborated with six other designers on drafting brand styles, campaign ideas, and creating design assets for Innovative Design club marketing. ### Gold Team Member @ Innovative Design Jan 2019 – Jan 2019 | Berkeley, California - Handling on-campus clients to create logos and brand identities - Created logo for the Wavemaker's Foundation and a t-shirt for the Student of Public Health ### Graphic and Product Design Intern @ blockdynamics Jan 2019 – Jan 2019 | Sheung Wan, Hong Kong - Individually directed and created the branding for blockdynamic's new subsidiary, Atlas, including branding kit, UI guide, logo, photography and website - Drafted, prototyped and created high-fidelity mockups for their new blockchain data analytical Web SaaS based on competitor and user research - Coordinated with front-end and back-end developers on iterating the application - Researched and created infographics and slide decks on blockchain mechanisms, Libra, and BTC Clustering methods - Hired and managed freelancers working on data mining projects - Interviewed and on-boarded new colleagues in their new Shanghai office - Worked in their Hong Kong office for one month, and the other month in Shanghai ### Chief Designer @ FunnelFoods Jan 2018 – Jan 2019 | Berkeley, CA - Conducted user research and led ideation process for FunnelFoods’ application, which can track groceries, generate recipes and order groceries - Devised all branding material, including logo, poster, website, business card and UI/UX for website and application ### Graphic Designer @ ASUC Student Union Jan 2019 – Jan 2019 | Berkeley, California - Created campaign materials (logos, infographics, social media pictures) for Evina Wang to run as a student government senator - In the end, became the 3rd most voted senator in office ### Co-Founder and Chief of Operations @ Hydropal Jan 2016 – Jan 2018 | Hong Kong - Startup that aimed to promote mental and physical wellbeing by tackling dehydration - In response, created a smart water bottle that tracks daily water intake in conjunction with an app - In charge of design, procuring, negotiation, assembling and graphics materials for marketing - I oversees and did quality testing for all the made-in-house bottles - Sold 200 bottles, received news coverage on Young Post (HK English Newspaper) ### Sales and Marketing Key Accountant @ General Mills Jan 2016 – Jan 2016 | Hong Kong - Translation for Haagen Daaz Flavour Stories - Marketing analysis for Yoplait - Wan Chai Ferry Dumping Product Line-Up Presentation - Graphics - Admin ### Advertising Intern @ McCann & Spencer Jan 2015 – Jan 2015 ## Education ### Bachelor of Arts - BA in Cognitive Science University of California, Berkeley ### High School Renaissance College ## Contact & Social - LinkedIn: https://linkedin.com/in/jagopang - Portfolio: https://jagopang.com --- Source: https://flows.cv/jago JSON Resume: https://flows.cv/jago/resume.json Last updated: 2026-03-29