# Jake Thomas

> Sr. Director of Product Design @ Microsoft | ex Linkedin, Box

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jakethomas

Design leader with a track record of scaling SaaS products and teams through transformation. I’ve led major initiatives and turn-arounds that improved usability, drove adoption, and aligned product strategy with business outcomes.

I build high-performing design organizations by creating alignment through clear incentives and fostering collaboration. My leadership style balances short-term pragmatism with long-term optimism, enabling teams to tackle complexity and deliver results at scale.

What drives me is helping companies build world-class design teams that solve big problems with clarity, craft, and connection to the business.

Key strengths include:

Product Design & UX Leadership: Driving usability, adoption, and customer satisfaction across enterprise and consumer SaaS.

Team Building & Design Operations: Hiring and scaling design teams, mentoring leaders, and establishing processes that scale.

Business & Product Strategy: Aligning design with product management, engineering, and executive priorities to deliver measurable results.

## Work Experience
### Senior Director of Product Design @ Microsoft
Jan 2024 – Present | San Francisco Bay Area
At Microsoft, I lead global teams to create transformative AI experiences and tools that measure AI’s evolving impact on the future of work.

### Director of Product Design @ Microsoft
Jan 2022 – Jan 2024

### Director of Product Design @ LinkedIn
Jan 2018 – Jan 2022 | San Francisco Bay Area
I joined LinkedIn to help them build out their enterprise software offerings. During this time I recruited, led, and shaped the product and design strategy of teams working on Employee Engagement, Learning, Skilling, and Internal Job Markets.

### Head of Product Design, Director @ Box
Jan 2016 – Jan 2018 | Redwood City, CA
Built and managed a top-tier design and research organization while managing a complete redesign of all products and a rebrand of the company. 

Under my leadership the company experienced double digit NPS growth, 5x revenue growth, and product UX became one of the top reasons customers chose our platform.

### Senior Product Design Manager @ Box
Jan 2013 – Jan 2016 | Los Altos, CA

### Founding Designer @ Trunk Club
Jan 2011 – Jan 2012 | Greater Chicago Area
First product hire. Led Product Design from zero-to-one and a $XX million run rate. Acquired by Nordstrom.

### Growth Design Lead @ Groupon
Jan 2009 – Jan 2011 | Chicago, IL
I was the second designer hired at Groupon. During my tenure at Groupon I designed their first mobile apps (featured heavily by Apple), designed the customer acquisition funnel from display to first purchase, and created the visual language for global advertising. This all contributed to a 40x growth in revenue and a total subscriber base of over 80 million in under 2 years.

### Founder @ Solosapien
Jan 2009 – Jan 2009 | Chicago, IL
Founder of a Product Design studio focused on beautiful products that solve problems. Acquired by Groupon.

### Designer @ Freelance
Jan 2006 – Jan 2009 | Chicago, IL
Designer for print, marketing, and products. Worked with: Unilever, Sony, Samsung, and many others.


## Contact & Social
- LinkedIn: https://linkedin.com/in/jakethomassv

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Source: https://flows.cv/jakethomas
JSON Resume: https://flows.cv/jakethomas/resume.json
Last updated: 2026-04-13