• Improved and developed Fauna's core database server.

• Designed and implemented (with other team members) a new DB query language to be used in Fauna databases.

• Operated Fauna's serverless offering: monitoring systems for anomalies, responding to customer-impacting incidents, and writing post-mortem analyses.

• Senior IC on the Developer Experience team, responsible for Fauna's customer-facing front-end systems.

• Improved and developed product software for authentication, database tooling (web-based and command-line), billing, and 3rd-party integrations.

* Developed an integration with Vercel (3rd-party), designing a general OAuth framework for 3rd-party integrations.

* Managed internal customer data, including: data model & migrations, website login details, marketing integrations with Salesforce & Google Analytics, billing pipeline, and internal customer-experience dashboard.

• Supported marketing, business analysts, and data science teams by providing high-quality data sets to drive decision making, attract new users, and retain existing customers.

• Led development of Tiered Financing feature, expanding accessibility of financing to new users by introducing new credit limit tiers. Increased financing approval rate by 9 percentage points.

• Identified and sounded the alarm on a bug with major customer-impacting implications. Gathered and summarized information for engineering, legal, and business development teams across two major product areas and a 3rd party vendor.

• Provided Google’s mobile partners with insights into 3G and 4G/LTE network quality, derived from a petabyte-scale crowdsourced data set.

• Applied machine learning to automatically tune cell phone towers, improving YouTube performance for 13% of customers in the coverage area.

• Launched overhaul of the Google Maps-based front-end of MNI, with a focus on performance testing and responsiveness.

• Launched a new benchmarking feature, enabling customers to understand competitive network performance.