● Architected and launched an Interactive Voice Response (IVR) voting system for hundreds of thousands of voters in Canadian elections.

● Owned the product across the entire software development lifecycle, from design and implementation through QA validation, deployment, and production support.

● Partnered with QA engineers to design and execute end-to-end test plans ensuring reliability and election integrity prior to release.

● Prototyped an Interactive Voice Response (IVR) voting system to improve accessibility for disabled voters in Canadian elections.

● Built integrations with AWS services including Amazon Connect, Amazon Lex, AWS Lambda, and Amazon Polly.

● Developed early test plans and validation scenarios to support transition from prototype to production system.

Ensured compliance with pool policies and procedures to maintain a safe environment

Allocated tasks between a team of lifeguards and lead training exercises

Learned to administer first aid and CPR in response to life threatening situations