As first engineer, helped grow the company by multiple orders of magnitude across the board—geographies, customers, users, and policy coverage.

Restructured and improved product's core business logic, enabling efficient scaling in terms of customers, users, and new leave types.

Recruited for engineering and other teams from the ground up and helped define engineering interview and onboarding processes.

Served as Tech Lead for various product teams, focused on interpreting government, employer, and insurance leave-of-absence policies

Distributed funds to almost 80,000 small businesses as part of the U.S. Small Business Administration’s Paycheck Protection Program (PPP) during COVID-19

Led team of 4 engineers to enable over 50,000 businesses to apply for PPP loan forgiveness.

Designed and implemented product flow for anticipated first international launch

Interviewed internal customers to redesign customer information collection platform with automated and manual review workflows, resulting in significant efficiency gains

Migrated marketing emails to new platform, allowing for quick iteration and A/B content tests and leading to significant performance gains

Designed, developed, staged, tested, and implemented White House-recognized website. Devised privacy and security policies; defined database structure.

Refactored internal system controlling customer flow through loan decision process.

Worked within engineering team to launch pilot of new product built on Rails/Ember.

Created natural language processing messenger bot to answer frequently-asked questions.