# James Bonner > Software Engineer Location: Phoenix, Arizona, United States Profile: https://flows.cv/jamesbonner https://www.jamesbonner.dev As a Senior Software Engineer at Optum, I specialize in developing web applications using C#/.NET, Java, and React.js within Microservices and Event-Driven architectures. My role involves provisioning and maintaining cloud infrastructure with Terraform, troubleshooting applications in Azure and AWS environments, as well as managing and maintaining CI/CD pipelines as needed. Although C#/.NET may be my favorite language, I am a versatile engineer with the ability to work on different tech stacks as needed. At Optum I have supported the creation of scalable, efficient, and high quality solutions. I aim to contribute to organizations that value teamwork, modern software practices, and impactful technological solutions. ## Work Experience ### Senior Software Engineer @ Optum Jan 2022 – Present | Phoenix, Arizona, United States ● Develop web applications in C#/.NET/Java using Microservices and Event Driven architecture within the Azure and AWS Ecosystem ● Ensure Applications are up to specifications with unit tests and integration tests ● Monitor and troubleshoot applications running in the cloud (Azure App Insights and/or Splunk) ● Build, test, and deploy Frontend User Interface features using React and Typescript ● Provision, maintain, and troubleshoot Azure and AWS infrastructure using Terraform ● Create, maintain, and troubleshoot CI/CD pipelines in GitLab and later GitHub ● Contribute to the Agile Process and propose new improvements ● Perform Code Reviews Projects/Initiatives ● Dental Converge - Worked on the backend microservices (.NET 8), the frontend UI (React/Typescript), and infrastructure (AWS/Terraform) for a greenfield Web App allowing Dentist offices to read and edit dental claims online. ● Dental Image Intelligence - Contributed to the research, design, and implementation of virus scanning system which allowed the safe ingestion of user uploaded files into the cloud environment. Built supporting microservice with Java/Spring Boot and deployed into Azure Container App with Terraform and GitHub Actions ● GitHub Migration - Migrated Services, Packages, and Pipelines from GitLab to GitHub and set up new CI/CD pipelines with GitHub Actions ### Software Engineer @ Case Works Jan 2021 – Jan 2022 ● Researches technical requirements and limitations for new projects. ● Integrates internal data synchronization system with 3rd party Cloud applications ● Design and Build API Clients to abstract, simplify, and standardize HTTP calls to cloud services ● Contributes to architecture and design patterns used in software ● Designs and implements solutions in the .NET framework to solve business problems. ### Software Engineer @ GlobalTranz Jan 2020 – Jan 2021 | Scottsdale, Arizona, United States ● Review Epics, User Stories, and Tasks to design and build required backend services powering a Transportation Management System (TMS) web app ● Build, Test, and Deploy Backend Web Services in .Net Core into Azure ● Utilizes Micro service architecture ● Build RESTful web API services and designed JSON payloads ● Used Azure DevOps cloud services to conduct code reviews (Azure Repos) ● Update Nuget Packages as needed ● Cataloged postman requests for all API endpoints created ● Lead morning stand ups and Sizing meetings when lead is out ### Business Intelligence Developer @ GlobalTranz Jan 2019 – Jan 2020 | Scottsdale, Arizona ● Created Azure based Microservice for Machine Learning Cost Prediction System ● Programmed Microservice ● Unit Tested Microservice ● Containerized Microservice ● Deployed Microservice with Azure DevOps CI/CD pipelines ### Data Analyst @ GlobalTranz Jan 2018 – Jan 2019 | Scottsdale, Arizona ● Creates and modifies SQL Reports ● connects GlobalTranz employees to the data they need ● interface between internal customers and developers ● gathers business requirements from stakeholders and communicates to developers ### LTL Pricing Analyst @ GlobalTranz Jan 2018 – Jan 2018 | Scottsdale, Arizona ● Maintained LTL department TMS ● performed LTL pricing analysis ### Traffic Analyst @ GlobalTranz Jan 2017 – Jan 2018 | Scottsdale, Arizona ● Updated and maintained Transportation Management System ● Responsible for accurate and up-to-date LTL pricing displayed in TMS system ● Perform cost analysis on proposed pricing agreements and describe the business impact ● Perform analysis for LTL Carriers with pricing recommendations for optimal market gain ● Used automation to improve and expedite department’s monthly revenue report ### Pricing Assistant @ APL Logistics Jan 2017 – Jan 2017 | Scottsdale, Arizona ● Created and maintained routing guides for operations and booking teams ● Obtained quotes from drayage providers for inland trucking rates ● Updated and maintained customer volume reports used for MQC’s ● Created weekly customer demand forecasts for carriers and operations teams ● Updated and maintained vendor KPI report ### Supply Chain Intern @ Corning Incorporated Jan 2016 – Jan 2016 | Winston-Salem, North Carolina ● Collected Consumption and expenditure reports for over 30 raw materials using SAP ● Compiled, analyzed, and classified 6 months of inventory data in Excel ● Identified largest expenditures and consumption by raw material and supplier ● Classified A, B, and C inventory for cycle counts ● Presented cost saving recommendations to top plant officials ## Education ### Bachelor of Science (B.S.) in Supply Chain Management W. P. Carey School of Business – Arizona State University Jan 2011 – Jan 2016 ## Contact & Social - LinkedIn: https://linkedin.com/in/james-bonner-367012b1 - Website: https://www.jamesbonner.dev --- Source: https://flows.cv/jamesbonner JSON Resume: https://flows.cv/jamesbonner/resume.json Last updated: 2026-03-22