Spearheading the design and delivery of an internal AI tool for developers, collaborating with stakeholders and cross-functional teams.

Delivered pixel-perfect designs and specs, improving developer efficiency.

Led the end-to-end design of billing tools, self-service invoicing, improving efficiency by 20%.

Presented designs and research findings to stakeholders, driving alignment and accelerating project timelines.

Owned the design for critical projects, Bill Troubleshooting, Patient FTX and Alto OTCs.

Expanded the design system, ensuring consistency across platforms, and facilitated team growth through mentorship and design critiques.

Conducted extensive user research and analysis, influencing the roadmap and leading to a 30% improvement in patient onboarding.