San Jose, California, United States
• Lead designer for new visual language update (Sep 2023-Jan 2024) to consumer products, our small team delivered in just 3 weeks to meet deadlines by new Chief Design Officer and consumer app team leaders. App launched to public 1/20/24.
• Contributed to the foundations of design and engineering libraries built over previous years enabled rapid iteration of the DS to support new initiatives from executives
• Lead support for various downstream teams to grow system and adoption across product and brand silos (Consumer, Merchant, Credit, Checkout, Marketing)
• Built and lead DS support efforts for our customers (internal design+eng) in cross time zone office hours, slack channels, share-outs
• Established and iterated DS team processes to improve design collaboration across the range of product design groups at PayPal
• Supported UX Ops staff in tooling upgrades, pilots, and training efforts
• Initiated efforts to raise the bar on accessibility in design and engineering, partnering with A11y staff to integrate standards into the design system, employee onboarding and learning platforms.
• Helped kickstart internal accessibility champions network to spread influence across org lines
• Internal mentoring, hiring support, frequent presentations and speaking, driving UX team culture of learning and support through remote work transition
• External outreach: publishing on corporate blog and personal channels, speaking engagements at industry events, and design mentoring programs
