•Project lead of 2-5 engineers across multiple quarters. Managed the development cycle, groomed backlog, provided teammates opportunity for ownership, unblocked teammates, and provided mentorship. Point of contact for stakeholders (design, product, compliance, customer experience), keeping them engaged throughout development.
•Project lead of customer facing feature to guide small-medium businesses to correctly register with state tax agencies and help them prevent punitive tax notices (200 notices per month). Written in Rails + React + GraphQL. Utilized Datadog APM to monitor endpoint performance. Designed the data model and API used by our feature and other engineering teams’ features. Launched to all 200k customers
•Architected and led development of feature that allows internal teams to prevent our system from generating failed filings for customers. Worked closely with Tax Operations to understand their pain points and correctly model our data domain. 600 filings prevented each month, each of which would have created a customer support escalation
•Designed part of our Payroll Data API, which allows other engineering teams to query for payroll and tax related data in a domain driven manner. Used by teams across Gusto who need our data for their specific use cases
