Returned to Toast for a second Co-Op and joined the Quality Tools team with a focus on fostering proper testing practices and promoting testability through the design, implementation, and maintenance of testing systems. Proposed, designed, and implemented an Android screen recorder which could be easily added to end-to-end testing systems to ease developer pain. Assisted in the implementation of Sonar to improve code quality across the organization. Supported developers in designing end-to-end tests to meet the needs of the diverse set of teams.

Contributed frequently as a key member of the Orders Core team. Spearheaded the rollouts of multiple projects to customers in production which involved monitoring customer status, fixing any newly discovered bugs, and communicating daily updates to teammates and managers. Tackled issues causing customer pain when interacting with the Orders API service. Increased the functionality of various front-end webpages by introducing new features.

As part of the Scenario Analysis team, independently developed an internal tool utilized by team members to sort log files into a more readable form. Contributed every Sprint to the Scenario Analysis code base by expanding code testability, implementing new error messages, and fixing bugs. Updated the Scenario Analysis database to accommodate new features dictated by the team's product manager.

Focused on customer interaction and finding on-site and off-site solutions to technical problems. Daily tasks included answering support tickets from various clients, installing hardware and software for new servers, and routine upkeep of client hardware and workstations.