# James Nghiem > increasing shareholder value Location: San Francisco, California, United States Profile: https://flows.cv/jamesnghiem ## Work Experience ### Technical Lead @ Fieldguide Jan 2025 – Present Leading team responsible for building agentic tools for financial audit ### Software Engineer @ Fieldguide Jan 2025 – Present ### Shipping @ Stealth Startup Jan 2024 – Jan 2025 Gen AI 👀 ### Staff Software Engineer @ Heap Jan 2024 – Jan 2024 (acquired by ContentSquare in Dec 2023) Lead engineer on the Heap Web Tag/SDK focused on integrating Heap <> ContentSquare tag functionality, e.g. ContentSquare session replay linking to Heap events, User/Session/Pageview Synchronization, PII functionality unification ### Technical Lead @ Heap Jan 2023 – Jan 2024 | San Francisco Bay Area Spearheading development on complete rearchitecture of web SDKs for data capture on the modern web - SDK functionalities including robust privacy configurations on data collection, support on modern frameworks such as Web Components, and unified collection endpoints across all SDKs (mobile and web). Currently leading 2 other engineers. ### Senior Software Engineer @ Heap Jan 2022 – Jan 2024 Responsibilities include client-side SDKs for data capture, scaling infrastructure to serve SDK at high availability, data ingestion pipelines, as well as general full-stack product work • Owned development of more robust data capture, requiring intimate knowledge on browser APIs, event lifecycles, and differentials in behaviors between browsers • Rearchitected and rebuilt our SDK bundle generation services to be resilient against latency & load spikes, serving millions of bundles per hour with near-100% availability •Unified SDKs with Auryc (session replay) after acquisition to combine Heap quantitative data capture with Auryc's qualitative session replay capture • Led product team responsible for building out privacy configuration center within the application that allowed users to customize privacy settings applied to billions of messages daily on the SDK and backend data collection pipelines • Led team ops - creating best practices, training engineers to on-call, and reduced ops burden by >90% over the last 2 years by fixing malformed services and properly tuning alerts ### Software Engineer @ Heap Jan 2020 – Jan 2022 ### Software Engineer @ Veeva Systems Jan 2018 – Jan 2020 | Pleasanton, California • Developed clinical coding web app w/ complex medical term search engine (Java Spring backend, Backbone.JS/React.JS frontend) • Mentored new hires to get them familiar with the codebase and application Relevant Skills: Java, Spring, Javascript, Backbone, React, Redux, MySQL, Lucene, JUnit, Jest ### Undergraduate Biomechanics Researcher @ UC Berkeley Jan 2016 – Jan 2017 | Mofrad Lab • Investigated mechanisms behind proteinaceous biofilm formation of S. Aureus observed on prosthetic devices and in development of increased antibiotic resistance • Project aims included isolating specific residue interactions on crucial bacterial adhesion molecules. • Analyzed observed bond energies against experimental values using Python • Simulated bond interactions with OpenGL and Steered Molecular Dynamics simulations run on LBL's Cori supercomputer Relevant Skills: Python, NumPy, VMD/NAMD, Steered Molecular Dynamics, Protein Dynamics ## Education ### Bachelor's Degree in Molecular Cell Biology (Immunology and Pathogenesis), Computer Science University of California, Berkeley ## Contact & Social - LinkedIn: https://linkedin.com/in/james-nghiem-59bb167a --- Source: https://flows.cv/jamesnghiem JSON Resume: https://flows.cv/jamesnghiem/resume.json Last updated: 2026-04-10