# James Odessky > Lead Product Designer | Driving Human + AI Experiences Location: San Francisco, California, United States Profile: https://flows.cv/jamesodessky Strategic, results-driven generalist Product Designer with over 15 years of experience crafting user-centered solutions in AI, app development, and enterprise mobility for leaders in technology, fintech, and travel: Salesforce, Atlassian, TripAdvisor, Expedia, and Wells Fargo. Expertise in user experience architecture, generative/applied AI, and leading design for complex digital products. ## Work Experience ### Lead Product Designer @ Salesforce Jan 2021 – Present | San Francisco, California, United States • Spearhead design initiatives on platform teams focused on generative AI agent experiences, no-code/low-code application development, and mobile. • Accelerated app deployment speed for admins and developers by leading UX strategy, securing executive buy-ins and acquiring 120 new headcount for Salesforce’s platform team, substantially enhancing the user experience. • Executed a comprehensive inventory of 40+ builder tools to establish consistent design patterns, improving usability for admins and reducing friction across products. • Led Agentforce’s mobile native full voice experience, securing 7 design patent filings for innovation in animation and company branding. • Mentored and coached 6+ designers through formal programs and informal guidance, driving measurable skill growth and enhancing overall team performance with the promotion of 1 staff member. ### Senior Product Designer @ Atlassian Jan 2018 – Jan 2021 | San Francisco, California • Drove DevOps incident management design strategy across Atlassian’s ecosystem, covering Statuspage, Opsgenie, Slack, and Jira integrations. • Redesigned the Statuspage incident communication product, boosting visual appeal by 7% and ease of use by 3% (HaTs surveys). ### Product Designer @ Atlassian Jan 2017 – Jan 2018 | San Francisco, California, United States • Owned the web and native app experience for the HipChat Server and Data Center family of products. ### Senior User Experience Designer @ Prosper Marketplace Jan 2016 – Jan 2017 | San Francisco • Led interaction, visual, and UX design for Prosper’s borrower-facing responsive website. • Developed mobile-first IA and design strategy for the borrower experience, reducing support calls by 20%, duplicate payments by 60%, and simplifying navigation from 9 to 4 items. • Contributed to the design system, including global styles and front-end component library. ### Senior User Experience Designer @ Viator (TripAdvisor Inc.) Jan 2013 – Jan 2015 • Led UX research, design, and strategy across all Viator consumer platforms. • Designed Android, iOS (mobile/tablet), and Apple Watch apps from concept to launch, driving a 75% increase in downloads, 15% faster checkout, and sustained 4.0+ app store ratings. • Recognized as one of the top 3 high-performing employees in 2014. ### Mobile UX designer @ Hotwire (Expedia Inc.) Jan 2012 – Jan 2013 • Designed mobile product family including mobile web, iOS, and Android applications. • Led the iOS7 redesign project for iPhone and iPad applications. ### Interaction Designer @ Wells Fargo Jan 2011 – Jan 2012 • Designed and maintained B2B applications within the Commercial Electronic Office portal. • Created touch-centric banking experiences for tablet and mobile devices. ### User Experience Designer @ Momo Networks Inc. Jan 2010 – Jan 2011 | Campbell, CA • Led design for the iMOMOU community social networking website/mobile app. • Designed and launched the company’s first iOS mobile app. ### Lake Lifeguard/EMT @ Los Angeles County department of parks and recreation Jan 2005 – Jan 2010 Swim beach lifeguard and EMT (emergency medical technician) for the surrounding community. ### President @ Design Students Association (CSULB) Jan 2009 – Jan 2010 Leading the senior Industrial Design class in fundraising, professional networking, and planning the Senior show in May 2010. ## Education ### Adlai E. Stevenson High School ### BS in Industrial Design in Minor in Business Entrep., Industrial Design, Business California State University, Long Beach ## Contact & Social - LinkedIn: https://linkedin.com/in/jamesodessky --- Source: https://flows.cv/jamesodessky JSON Resume: https://flows.cv/jamesodessky/resume.json Last updated: 2026-02-23