Principal designer for both customer-facing and internal apps, enabling collaboration between Electrical engineer customers and internal Manufacturing engineers, facilitating PCB (printed circuit board) prototype manufacturing.

Customer-facing apps allowed EEs to respond to design feedback from Tempo, request multiple quotes, submit orders, and track manufacturing progress. Internal apps enabled our QA & Rework teams to resolve manufacturing defects in a timely and efficient manner.

Developed testing scripts and prototypes for generative and evaluative tests with more than 20 electrical engineer customers. Gathered product and process requirements from internal stakeholders (Sales, Customer Success, Production, Marketing) and iterated based on feedback.

Led product design at Hooch (drink subscriptions for iOS & Android) to concept new features & standardize their design pattern library. Worked with Lot47 Coffee (unroasted coffee bean retailer) on brand strategy and designed/developed their Shopify theme. Designed, drew illustrations, & developed a new marketing site for Lifesquare (providing qualified medical personnel with immediate digital access to patients' health information).

Led the redesign of DataFlow, a tax data collection and workflow management app that powers many of the 190 tax reporting tools in the OneSource Corporate Tax suite, used by corporate accountants in 180 countries at companies like IBM, Ford, and BP.

Collaborated with user researchers to formulate testing scripts and prototypes for contextual inquiry and usability studies, interviewing more than 40 accountants at both corporations and accounting firms.

Created developer documentation and collaborated with a remote engineering and QA teams to ensure high build quality.

Focused on helping customers find the best next audiobook by improving content discovery (search/browse/product detail page) & defining and evolving design patterns (platform design). Mentored junior designers and built & maintained team design & prototyping resources.

Collaborated with a user researcher to formulate testing scripts and prototypes for contextual inquiry and usability studies to inform iterative design changes.

Led platform design (defining and iterating on core design patterns), design to development workflow, data visualization, attribution/remarketing, & messaging (push/in-app/email) campaign creation/management. Led concept development for version 4 of the dashboard, centered around User Lifecycle (Acquire, Engage, Grow, Retain) and goal-based workflows. Worked with customers like The New York Times, A&E, and Zipcar to better understand user needs and test new messaging and analytics features.