# James Park

> Forward Deployed Engineer @ Aircall

Location: New York, New York, United States
Profile: https://flows.cv/jamespark1

North York —> New York

## Work Experience
### Forward Deployed Engineer @ Aircall
Jan 2026 – Present | New York, United States
Building and deploying AI agents

### Videographer and Video Editor @ YouTube
Jan 2020 – Present
• Created software programming tutorials and other videos, gaining 30,000 new users monthly and surpassing 1M views.
• Edited using Adobe Premiere Pro, Adobe Photoshop, Davinci Resolve, Canva.

### AI Coding Trainer @ Outlier
Jan 2024 – Jan 2026
• Trained generative AI models by developing, reviewing, and optimizing multiple coding problems and solutions across several programming languages (Java, Python, JavaScript, C++). 
• Improved and evaluated AI performance in accuracy and coding efficiency through detailed feedback and evaluations.
• Collaborated with AI development teams to refine and troubleshoot coding algorithms with a focus on scalability, optimization, and adherence to best practices.

### AI Trainer @ Outlier
Jan 2024 – Jan 2026
• Evaluated the quality of AI-generated content by analyzing completeness, brevity, and correctness to ensure high standards of writing quality.
• Led and collaborated on projects focused on training generative AI models for optimal performance across diverse tasks.
• Responded to a variety of prompts with original, top-tier writing, enhancing the output's clarity, engagement, and effectiveness.

### Sales Engineer @ SOTI
Jan 2022 – Jan 2024 | Mississauga, Ontario, Canada
• Conducted POC for enterprise customers, such as Hershey’s, PetSmart, Paypal, Blue Triton, provided technical support, set up Azure & AWS servers
• Created XML, ZPL, ps1, json scripts, trained entire sales team on configuring MQTT & RESTAPI brokers, IOT devices, API integration
• Troubleshooted devices and applications using networking tools
• Created login page using C# and SQL for authentication

### Client Support Engineer @ Andorix
Jan 2021 – Jan 2021 | Toronto, Ontario, Canada
• Developed SQL queries and dashboard using Power BI and C360,
created reports, performed backup
• Managed internal and external tickets using ConnectWise
• Configured, circuited, assembled, tested ONT/OLT devices for smart buildings and large scale customers, such as Amazon
• Worked with C360 to develop a performance dashboard, including revenue, KPI, status, duration.


## Education
### Bachelor of Software Engineering and Biomedical Engineering (B.Eng.BME) in Software and Biomedical Engineering
McMaster University


## Contact & Social
- LinkedIn: https://linkedin.com/in/jamesparkg
- Portfolio: https://jamesparkgh.github.io/jamespark_webpage/

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Source: https://flows.cv/jamespark1
JSON Resume: https://flows.cv/jamespark1/resume.json
Last updated: 2026-04-13