Santa Monica, California / Remote
• Developed a comprehensive UX/UI strategy for both web and mobile platforms, facilitating feedback
sessions with stakeholders across four teams to ensure alignment on design goals.
• Expedited the approval process, resulting in over 95% on-time product delivery.
• Partner with Project Managers and leadership to ensure alignment on customer-focused goals, leveraging
human-centered design, to the successfully launch and iterate four major features within tight deadlines.
• Partnered with project managers, mentored junior designers and managed team priorities, utilizing
content management systems, to align with business growth, resulting in reduced project delivery times
and increased design output quality across the team.
• Leveraged competitive analysis and user interviews along with design thinking and design tools to identify
market gaps and opportunities, resulting in new features that furthered user satisfaction.
• Conceptualized detailed user journey mapping to identify pain points, leading to advanced resource
allocation and enhanced user experience across key touch-points.
• Applied design thinking and data-driven methodologies to iterate designs based on user feedback,
testing, and analytics, resulting in increased user engagement and product adoption.
• Generated a comprehensive design system with accessibility standards, streamlining workflow for
designers and developers, resulting in unified brand identity, faster time-to-market and magnified
competitive advantage.
• Led design reviews by clearly presenting challenges, design decisions, and managing stakeholders,
resulting in project efficiency and ensured timely deliveries.
• Created comprehensive design specifications and assets for development teams, streamlining handoffs
and reducing implementation errors, resulting in faster development cycles.
Designs under NDA, but insights available upon request.
