# James Shah

> senior software @ zs | product engineer | web | mobile | ai

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jamesshah

Senior Software Engineer based in California with experience building scalable, enterprise-grade software used by thousands of users.

At ZS Associates, I design and develop backend-heavy, cloud-native systems powering sales and financial platforms in the pharmaceutical domain. I’ve led major platform improvements including:

• Re-architecting a legacy configuration system, reducing client onboarding time by 40%
• Building a reusable, backend-driven UI framework that cut frontend effort by 60%
• Developing ETL pipelines integrated with Generative AI for natural-language financial data querying
• Delivering high-performance bulk processing tools that reduced setup time from hours to minutes
• Improving production observability and reducing incident detection time by 25%

Previously at Autodesk, I built AWS-based serverless microservices processing 800K+ files daily and optimized distributed systems to eliminate 20M+ network calls per day.

Core strengths:  Node.js, TypeScript, Go, Java, Python, PostgreSQL, AWS, Docker, Kubernetes, distributed systems, and production reliability.

## Work Experience
### Senior Software Engineer @ ZS
Jan 2026 – Present | Evanston, Illinois, United States

### Software Engineer @ ZS
Jan 2023 – Jan 2026 | Evanston, Illinois, United States
• Designed and implemented a visual ETL workflow builder to create reusable workflows for clients to setup pipelines to create periodic incentive reports
• Built a robust data integration layer that enabled seamless cross-product data synchronization, reducing manual data ingestion efforts by users
• Collaborating with Product Owner, Scrum Master, and team members in an agile environment to build and deliver engineering solutions to solve problems for pharmaceutical companies
• Architecting a transformative end-to-end SaaS platform for clients to solve their data ingestion to data analytics and insight creation, to assist them with critical decision-making and sales operations improvements

### Graduate Teaching Assistant @ Northeastern University
Jan 2023 – Jan 2023 | Boston, Massachusetts, United States
ENCP 6000 - Career Management for Engineers

### Graduate Teaching Assistant @ Northeastern University
Jan 2022 – Jan 2022 | Boston, Massachusetts, United States
CSYE6225 - Network Structures and Cloud Computing

### Research Assistant @ Northeastern University
Jan 2022 – Jan 2022 | Boston, Massachusetts, United States
•	Designed and developed major API endpoints using FastAPI resulting in a 20% decrease in load times
•	Re-architected multi-page web application into a single-page application and increased user engagement by 12%
•	Implemented role-based access using LinkedIn OAuth2 to onboard multiple user groups

### Patient Care Associate @ Northeastern University
Jan 2021 – Jan 2022 | Boston, Massachusetts, United States

### Software Engineer Intern @ Autodesk
Jan 2022 – Jan 2022 | Boston, Massachusetts, United States
•	Programmed serverless microservice using AWS Step functions, Lambda and SQS to process over 800,000 files everyday
•	Built an SDK to integrate real-time event distribution using pub/sub design and reduced 20 million network calls per day
•	Managed CI/CD pipelines with Jenkins to develop, test, and deliver code with confidence on multiple AWS environments
•	Reinforced test-driven development system by writing unit and workflow tests with 85% code coverage using JUnit

### Software Engineer Intern @ DBreath Medical Devices
Jan 2019 – Jan 2020 | Ahmedabad, India
•	Planned and led full stack development of the core product using Flask and Tkinter to launch an MVP within 6 months
•	Directed development of the Database System using RDS and Redis to achieve a highly scalable and resilient system
•	Devised reusable custom UI components using the Tkinter library to build brand-specific UI across the application

### Full Stack Developer @ Unknown
Jan 2018 – Jan 2018 | Ahmedabad, Gujarat, India
•	Recommended and delivered a video call system for Customer Support for a consumer-facing website in 3 months
•	Leveraged WebRTC, Sockets and Twilio Video Call API to handle concurrent requests and reduce call waiting time by 25%
•	Designed an intuitive dashboard for business stakeholders to analyze incoming requests and derive meaningful insights


## Education
### Master of Science in Awarded Outstanding Graduate Student Award, Computer Software Engineering
Northeastern University

### Bachelor of Engineering - BE in Information Technology
Government Engineering College,Gandhinagar


## Contact & Social
- LinkedIn: https://linkedin.com/in/james-shah
- Portfolio: https://www.jamesshah.tech

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Source: https://flows.cv/jamesshah
JSON Resume: https://flows.cv/jamesshah/resume.json
Last updated: 2026-03-29