• Led design for DashPass, raising visibility of member benefits and driving adoption.

• Helped shape long-term subscription strategy with member value at its core.

• Championed ROI-driven motion and interaction design, positioning delight as a growth driver.

• Shipped partnerships with Amazon, HBO Max, Lyft, T-Mobile, and airlines to grow members, retention, and value.

• Recognized among Consumer Design’s top-rated managers.

• Directed design for flagship products: MyPay, Instant Loans, Credit Builder, SpotMe, Savings, Insurance Marketplace, and free tax filing.

• Shaped MyPay into a non-predatory cash advance accessed $8.8B+ by members.

• Oversaw SpotMe ($43.3B in fee-free access) and Instant Loans, balancing trust, business viability, and compliance.

• Scaled a 0→1 design org recognized for open dialogue and shared ownership.

• Achieved 100% manager approval, coaching ICs into confident leaders.

• Amazon Key enables deliveries inside your home, garage, or car by giving Amazon secure access to your connected devices. It ensures packages arrive safely and helps deter porch pirates.

• Led design for Amazon Key, reframing it from tech demo to trust-driven service.

• Balanced security, privacy, and convenience in first-of-its-kind in-home delivery experiences.

• Partnered across Autos, Fresh, and external teams to explore growth strategies.

• Built scalable design system + patterns, raising design quality bar org-wide.

• Joined the Facebook Stories team when adoption was flat and the product risked fading out.

• Rewired the funnel by redesigning entry points, composer flows, and viewing experiences, directly driving increased usage and retention.

• Helped transform Stories into one of Meta’s largest revenue engines, now generating billions annually.

• Joined the Karma drone team to address major user frustrations

• Redesigned Karma drone controls for intuitive, mid-flight adjustments.

• Improved IA with left-side camera + right-side flight controls → Wirecutter’s “easiest to fly.”