# James Tae > Senior Software Engineer at Zendesk Location: United States, United States Profile: https://flows.cv/jamestae Cal Poly graduate with a B.S. in Electro-Mechanical Systems Engineering turned dedicated full-stack engineer ## Work Experience ### Senior Software Engineer @ Zendesk Jan 2021 – Present ### Software Engineer @ Amount Jan 2019 – Jan 2021 ### Software Engineer @ Avant Jan 2019 – Jan 2019 ### Software Engineer @ Eargo Jan 2017 – Jan 2019 Designed and developed EargoCloud for the new IoT hearing device product launch - Implemented the SDLC for the pairing and stat logging functionalities of Eargo Neo users - Seamlessly integrated existing systems including the web portal, mobile apps, and Salesforce to work with the cloud using Rest APIs and other technologies Successfully created the Web Portal dashboard to allow internal professionals to interact with users - Implemented data visualizations of various usage stats and previous configurations using React and d3 for user usage insight - Implemented a device configurations control form to allow professionals to make direct changes to user devices Introduced modern web development practices to 2 iterations of website revamp - Implemented responsive design and modular styling - Applied SEO best practices by reducing and solidifying requests, utilizing adaptive images, etc. ## Education ### Electro-Mechanical Systems Engineering Technology in Energy California State Polytechnic University-Pomona ## Contact & Social - LinkedIn: https://linkedin.com/in/jhtae --- Source: https://flows.cv/jamestae JSON Resume: https://flows.cv/jamestae/resume.json Last updated: 2026-03-22