# Jamie Noon

> Senior & Lead Designer • AI-augmented, human-centered • Creating scalable, sustainable experiences that solve user needs and exceed business objectives

Location: San Francisco Bay Area, United States
Profile: https://flows.cv/jamienoon

Hello, I'm Jamie Noon. I am a multidisciplinary designer with a penchant for UX and UI.

I hold a Master of Science (M.S.) in Graphic Information Technology from Arizona State University's Ira A. Fulton Schools of Engineering, a degree that is the mergence of two of my foremost passions: art and technology.

With focus areas in usability/psychology and web development, I lead an AI-augmented yet deeply human-centered design process driven by data and user research insights—all leading to rapid ideation and iteration with measurable product improvements.

## Work Experience
### Senior UX/UI Designer @ Eventbrite
Jan 2022 – Present | San Francisco, CA
Lead and sole designer on the Service Design team, driving UX/UI strategy and execution to transform Eventbrite's end-to-end Customer Experience (CX). +52% overall usability improvement redesigning the Help and Support experience. ~58% reduction in support cost per organizer YoY through a phased AI-first support redesign. 93–94% Help Center self-serve rate and +83% chatbot volume growth. Lifted CSAT by nearly 10 points across a system serving nearly a million users a month.

### Songwriter @ Noon's Tunes
Jan 2003 – Present

### UX/UI Designer @ 10x Genomics
Jan 2020 – Jan 2022
Bridged Brand and Product during a platform-wide digital rebrand, advising on UX and accessibility standards and contributing to the Design System to unify digital touchpoints across teams. Engineered scalable Marketo email and landing page master templates adopted across Marketing and Brand, increasing campaign conversion rates.

### Senior UX Product Designer @ Simpson Strong-Tie
Jan 2018 – Jan 2020
Defined digital strategy and UX flows for automated marketing campaigns across cross-functional teams. ~50% increase in email open and click-through rates through A/B testing and optimization.

### Founding Designer @ Notary Depot
Jan 2014 – Jan 2018
Established the first Design System and owned the end-to-end UX/IA strategy and front-end development (HTML/CSS). Validated a full product redesign through multi-method usability testing (tree testing, qualitative, first-click), yielding a ~25% lift in traffic, engagement, and retention.


## Education
### Master of Science (M.S.) in Technology – Graphic Information Technology
Ira A. Fulton Schools of Engineering at Arizona State University

### Bachelor of Science (B.S.) in Graphic Information Technology
Arizona State University


## Contact & Social
- LinkedIn: https://linkedin.com/in/jamielynnnoon
- Portfolio: https://www.jamienoon.com

---
Source: https://flows.cv/jamienoon
JSON Resume: https://flows.cv/jamienoon/resume.json
Last updated: 2026-04-13