# Jamie Xu > UX Researcher @ ServiceNow Location: San Francisco, California, United States Profile: https://flows.cv/jamiexu I'm a UX Researcher and Designer. Driven by my passions for music and languages, I seek to listen and build things that connect us with others. www.jamiexu.com ## Work Experience ### UX Researcher @ ServiceNow Jan 2025 – Present ### Associate UX Researcher @ ServiceNow Jan 2023 – Jan 2025 | San Francisco Bay Area ### UX Research Intern @ ServiceNow Jan 2022 – Jan 2022 Developed and executed a research study for a new platform capability. ### Product Design Intern @ Adalo Jan 2021 – Jan 2021 Built and designed an iOS app from scratch by conducting research and creating multiple fidelity wireframes. ### Co-Founder & Deputy Editor @ The Unorthodocs Jan 2020 – Jan 2021 Co-founded The Unorthodocs, a quirky online magazine publication filled with bizarre and beautiful writing. Led curation and editing efforts. ### UX Design Intern @ Cherish Parenting Jan 2020 – Jan 2020 Conducted user interviews, crafted user personas, and collaborated with the product team to synthesize insights for feature prioritization. Researched and wrote on-brand content. Voted MVP for successfully working cross-functionally across content production and UX teams. ### Project Lead: Food Access + Impact @ Design for America Jan 2020 – Jan 2020 Managed a research team in publishing a research paper on recommendations to combat food insecurity. Determined research goals, analyzed research data from secondary research and user interview, and shared insights with National DFA network. Youngest project lead in network history. ## Education ### Bachelor of Arts - BA in Linguistics, Human-Computer Interaction, Music Washington University in St. Louis Jan 2019 – Jan 2023 ### Bachelor of Arts - BA in Linguistics The University of Edinburgh Jan 2022 – Jan 2022 ## Contact & Social - LinkedIn: https://www.linkedin.com/in/jamiesxu --- Source: https://flows.cv/jamiexu JSON Resume: https://flows.cv/jamiexu/resume.json Last updated: 2026-04-07