• Leading expanded scope post-Western Digital separation; managing team of 4 owning strategy, operations, and delivery of 20+ People Technology systems for 9k employees..

• Redesigning employee service portal (UX, forms, routing, IA) and implementing process automation; eliminating ~1,100 hours monthly and improving self-service.

• Championed V2 platform upgrade; achieved 75% reduction in support requests and ~200 hours in team efficiency gains

• Influencing leadership in AI-enabled automation strategies to transform employee experience at scale.

• Built the People Technology organization and led a team of six to deliver experiences to 40k employees across 20 countries.

• Delivered two workforce-management platforms that eliminated ~6,000 hours of annual workload, accelerated business execution by 40%, and realized ~$100M in operational savings.

• Drove product and design strategy and prioritization for the roadmap; helped executive leadership make critical trade-off decisions and invest in the highest-impact initiatives.

• Evaluated and launched a third-party employee recognition system; realized ~$2.5M in annualized cost savings.

• Built scalable operating model embedding product and design discipline (roadmapping, research, journey mapping, personas).

• Built product and design standards and high-performing team; earned 95/100 management score (15% above benchmark).

• Led discovery and design of a feature that enabled small consumer brands to recover $3M in trade-spend overcharges.

• Conducted 15+ user interviews and focus groups; informed design direction across portfolio.

• Spearheaded UX/UI improvements with engineering during platform code migration; lifted CSAT from 8.5 to 9.3

• Established cross-functional user-centered design process with engineering and product; set design roadmap, OKRs and KPIs.

• Built design system (WCAG AA compliant) aligned with new brand identity.

• Managed designer and design intern; mentored team to ship two features supporting $260B in trade planning.

• Designed and shipped a 0 to 1 workforce management platform through user research; achieved 50% decrease in execution time and enabled $1B in cost savings over two years.

• Owned design and product initiatives that translated leadership strategy into deliverables for 60K+ employees

• Mentoring/leading one junior UX designer

• Boosted engagement by 25% for 60K+ employees through next-gen learning and development tools.

• Completed a 2-year HR leadership rotation, gaining hands-on experience throughout HR organization.

• Served as Chief of Staff, leading a team of 15 early career professionals, facilitating effective program operations and leadership development.

• Led product adoption for employee performance platform; drove an increase of 14% in team check-ins and 15% in engagement surveys.

• Launched a UX‑optimized portal to support HR partners in senior‑leader consultations, achieved 63% adoption rate.