Participated in the project of Unified Care logo redesign;

Designed team website to enhance collaboration and communication between teams. Effectively translated technical concepts for non-technical team members;

Conducted user research and prototyping for usability testing.

Conducted user research, including interviews and usability testing, to gather insights and identify pain points in the current shopping experience; created wireframes and prototypes for responsive web design across desktop, tablet, and mobile devices.

Analyzed user interaction data to drive iterative design improvements, enhancing engagement, and reducing bounce rates.

Led a project to unify and innovate a healthcare design system and UI component library. Analyzed the logic of its design system utilizing professional medical knowledge. Collaborating closely with the design lead and engineers to ensure seamless implementation.

Crafted intuitive data visualization of healthcare data, enhancing user comprehension.

Created visual branding guidelines that unified the brand identity across All in Pay payments platforms

Communicated effectively with clients to understand their needs and preferences, providing expert guidance on selecting fine jewelry pieces. Managed client inquiries and follow-ups, ensuring timely responses and enhancing customer satisfaction and loyalty.

Resolved client concerns with professionalism and empathy, turning potential issues into opportunities for enhanced service and relationship building.