# Jane W.

> Product Designer with Experience in Tech & Health | Jewelry Artist Leveraging Creative Expertise | Open to New Opportunities

Location: Mountain View, California, United States
Profile: https://flows.cv/janew

👋 Hello! I'm Jane, a versatile Product Designer with a unique blend of experience in UI/UX design and Jewelry Design.

💼 I’ve had the privilege of working in diverse sectors, including health tech and e-commerce, where I’ve been a strong advocate for users, dedicated to crafting intuitive and impactful digital experiences. My expertise lies in user research, prototyping, and iterative design, transforming concepts into well-crafted products that resonate with users.

📚 My design journey has been anything but linear. I began my career as a jewelry artist, spending seven years perfecting my craft and developing a meticulous eye for detail. This foundation in aesthetics naturally led me to pursue a Master’s in Interaction & UIUX Design. My transition into UI/UX was driven by a passion for creating user-centric designs that blend form and function.

🚀 Discovering the world of digital design was a pivotal moment for me. After completing my degree, I immersed myself in various design opportunities, honing my web design and UX skills. My background in jewelry design has given me a unique perspective, allowing me to bring creativity and precision to every project.

## Work Experience
### Product Designer @ iHealth Labs
Jan 2023 – Present | Sunnyvale, California, United States
- Worked with other product designers to create UI/UX design for Care team portal key features;
- Participated in the project of Unified Care logo redesign;
- Designed team website to enhance collaboration and communication between teams. Effectively translated technical concepts for non-technical team members;
- Conducted user research and prototyping for usability testing.

### Product Designer @ Yadav Diamonds & Jewelry
Jan 2022 – Jan 2023 | San Francisco Bay Area
- Participated in the redesign of the company's e-commerce website, enhancing the user experience and increasing online sales conversion rates.
- Conducted user research, including interviews and usability testing, to gather insights and identify pain points in the current shopping experience; created wireframes and prototypes for responsive web design across desktop, tablet, and mobile devices.
- Analyzed user interaction data to drive iterative design improvements, enhancing engagement, and reducing bounce rates.

### User Experience Designer @ Tencent
Jan 2020 – Jan 2022 | Shenzhen, Guangdong, China
- Revamped the information architecture for public healthcare services, resulting in a 35% increase in task completion efficiency and a 30% boost in user satisfaction.
- Led a project to unify and innovate a healthcare design system and UI component library. Analyzed the logic of its design system utilizing professional medical knowledge. Collaborating closely with the design lead and engineers to ensure seamless implementation.
- Crafted intuitive data visualization of healthcare data, enhancing user comprehension.

### User Interface Designer @ ALL IN PAY Merchants Services Company Limited
Jan 2019 – Jan 2019 | Wuhan, Hubei, China
- Designed user interfaces for the mobile payment platform
- Created visual branding guidelines that unified the brand identity across All in Pay payments platforms

### Client Relations Associate & Jewelry Specialist @ CH Premier Jewelers
Jan 2018 – Jan 2019 | Santa Clara, California, United States
- Built and nurtured strong relationships with high-value clients, ensuring personalized service and a tailored luxury shopping experience.
- Communicated effectively with clients to understand their needs and preferences, providing expert guidance on selecting fine jewelry pieces. Managed client inquiries and follow-ups, ensuring timely responses and enhancing customer satisfaction and loyalty.
- Resolved client concerns with professionalism and empathy, turning potential issues into opportunities for enhanced service and relationship building.

### Sales Operations Associate @ Tiffany & Co.
Jan 2016 – Jan 2017 | China
- Assisted in the coordination of daily sales operations, including inventory management, product display, and customer service, ensuring a seamless and efficient retail environment.
- Maintained and organized stock levels, coordinating with the warehouse team to ensure timely replenishment of high-demand items.
- Collaborated with the marketing team to implement in-store promotions and events, enhancing customer engagement and driving increased foot traffic.


## Education
### Master of Arts - MA in Interaction & UIUX Design
Academy of Art University

### Master of Arts - MA in Metal and Jewelry Arts
Academy of Art University

### Bachelor of Arts - BA in Metal and Jewelry Arts
Indiana University Bloomington


## Contact & Social
- LinkedIn: https://linkedin.com/in/janewu93

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Source: https://flows.cv/janew
JSON Resume: https://flows.cv/janew/resume.json
Last updated: 2026-02-23