Partnering with high-stakes university and enterprise partners on complex learning experience design projects. Highly data-driven in solving/strategizing unique problems, using high levels of creativity and a growth mindset to engage chal- lenging scope of work. Offers guidance, mentorship, and support to internal stakeholders, especially with junior team members, and is a significant contributor or leader on team-wide global strategic initiatives.
Key Responsibilities:
• Curriculum Development and Enhancement: Develop and enhance high-quality online course content aligned with edX's pedagogical standards and partner requirements. Successfully increased course completion rates by 72% through improved instructional design and engaging content. In post-course surveys, achieve a minimum of 8% positive feedback on course content quality.
• Learning Experience Optimization: Continuously evaluate and refine the learner experience, ensuring courses are interactive, accessible, and effective. Improve average time spent on course materials by 72% by incorporating interactive elements and multimedia. Improved accessibility Compliance by a minimum of 91% adherence to WCAG (Web Content Accessibility Guidelines) to ensure inclusivity for all learners.
• Collaboration and Partner Engagement: Work closely with edX partners to understand their specific educational goals and develop/implement customized learning solutions. Secure and retain at least 5 new partners per quarter, demonstrating successful collaboration and meeting their educational objectives. Contribute to a 115 % increase in revenue from partner courses by developing high-demand, market-relevant content. Partner Feedback and NPS: Maintain an NPS (Net Promoter Score) of 63 or higher based on partner satisfaction surveys, showcasing strong collaborative relationships.
