◆ Perform quality assurance (QA) and quality control (QC) for client-facing design deliverables, including presentations, PDFs, and digital marketing assets.

◆ Review layout, typography, color, and brand adherence to ensure consistency with client guidelines and production standards.

◆ Identify and resolve issues related to alignment, spacing, content accuracy, image quality, and file setup prior to final delivery.

◆ Collaborate cross-functionally with designers and project managers to provide clear, actionable feedback and support efficient project execution.

◆ Validate file readiness for digital and print outputs (RGB/CMYK, resolution, asset packaging, and export settings).

◆ Support delivery workflows by reviewing final assets, flagging risks, and ensuring a high-quality client experience.

◆ Supporting ongoing website design, updates, and maintenance across marketing and content-driven sites.

◆ Managing page updates, layout adjustments, asset preparation, and quality assurance to ensure accuracy, consistency, and performance, while coordinating with cross-functional partners on content and workflow improvements.

◆ Led 3 end-to-end website builds and 3 redesigns in Framer, contributing to 10+ marketing sites, landing pages, and campaign experiences from structure through launch and post-launch iteration.

◆ Owned full website lifecycle including information architecture, CMS setup, responsive design, QA, launch, and ongoing maintenance.

◆ Built a self-service CMS infrastructure in Framer that reduced page production time by 80%+ and enabled non-technical teams to publish updates independently.

◆ Migrated and restructured 30+ pages into scalable CMS templates and managed 80+ pages using reusable systems to support long-term content operations.

◆ Built reusable component systems in Figma and Framer to standardize UI patterns, improve consistency, and accelerate production across projects.

◆ Owned QA across 10+ web launches, validating responsiveness, layout, animation, and content accuracy to ensure production-ready delivery.

◆ Built 10+ automation workflows (Zapier, Formspark, Mailchimp, Google Sheets) to streamline lead capture and marketing operations.

◆ Improved site architecture, navigation, and content hierarchy to support SEO, internal linking, and clearer user flows.

◆ Partnered with cross-functional stakeholders and international teams (U.S. / Japan) to translate business goals into scalable website solutions.

◆ Led stakeholder workshops and onboarding sessions (including Figma training) to improve collaboration and adoption of systems and workflows.

◆ Designed and prepared print-ready customer assets, performing detailed proofing and color correction to ensure production accuracy and high-quality output.

◆ Interpreted customer feedback and design specifications to refine layouts while maintaining brand standards and technical requirements.

◆ Conducted quality assurance reviews on peer designs prior to digital proof delivery, identifying layout inconsistencies, alignment issues, and production risks.

◆ Collaborated cross-functionally with Customer Service and Print Quality teams to ensure seamless handoff, uphold brand integrity, and deliver an exceptional customer experience.

◆ Managed inventory using JDA retail systems, conducting cycle counts and stock reconciliation to maintain high accuracy.

◆ Performed quality control checks on incoming merchandise to ensure brand and presentation standards.

◆ Processed stock transfers and maintained organized back-of-house systems in a high-volume retail environment.

◆ Supported sales floor operations by ensuring timely replenishment and inventory integrity.