Engineering manager on the Messaging: Start team, helping merchants discover and gain immediate value from Shopify Inbox, the most popular chat sales tool for Shopify merchants. We build and maintain integrations with Inbox, such as Shopify’s own Online Store chat app, Facebook Messenger, Instagram Direct, and Apple Messages for Business, so merchants can provide sales and support wherever a buyer may be shopping.

Developer on the Messaging team, helping merchants provide sales and support to buyers wherever they shop.

Engineer on the Ping team, a mobile app for merchants to communicate with Kit, Shopify's virtual employee, and customers, by consolidating communications from several channels

Launched Shopify Chat, a real-time chat application that allows customers to contact merchants using Ping via chat on the storefront, and allows merchants to support and sell to customers

I help improve and maintain the Ping backend, as well as the Shopify-built messaging channels: Facebook Messenger Commerce, Apple Business Chat and Shopify Chat.

Technologies used: Ruby on Rails, JavaScript, React, GraphQL, Kafka, MySQL

Engineer on Product Platform Team, working on tools and features used across products

Built internal Feature Rollout tool allowing Product Managers to mass-enable features for customers

Implemented Single-Logout for customers using SSO providers

Built data pipeline between Engagement Survey product and Reflektive Data Analytics tool