• Facilitating weekly labs and conducting office hours to reinforce core programming concepts and strong software design principles

• Reviewing and grading coding assignments and exams, ensuring consistency and clarity in feedback

• Mentoring students one-on-one, debugging, refactoring code, and improving their problem-solving skills

• Designed, prototyped, and iterated on new product UI features, creating 200+ variations focused on accessibility, responsive layouts, and interaction clarity across machine types

• Supported end-to-end UX research, including competitive analysis, monthly product survey analysis, and synthesis of 300+ user data points to identify key user needs and guide product direction

• Conducted usability testing both internally and on-site, interviewing customers to validate design decisions, gather feedback, and communicate actionable insights to cross-functional teams