Streamlined scheduling configuration workflows for partners, significantly reducing setup time and errors.

Expanded scheduling capabilities to support new service lines, contributing to anticipated revenue growth.

Owned and scaled the design system across B2B and B2C products, improving collaboration between design and development teams.

Established the hand-off process between designers and developers.

Implemented a design system to ensure consistency of standards and branding for all new projects.

Developed designs predominantly on iOS platform, all responsive views including mobile, tablet, and desktop.

Heavily involved in end-to-end product design process (ability to provide low to high-fidelity deliverables).

Collaborated with the Marketing Team to provide custom digital illustrations and graphics.

Conducted face-to-face user interviews and surveys with our customers to obtain feedback and pain points for the customer success team.

Utilized user flow diagrams and wireframes to present new features and implementations with stakeholders.

Animated interaction examples using Figma, Principle, and After Effects.